I recently launched the app and discovered all my progress was gone as well as all my covers. Even my settings were completely reset. I'm now stuck on the tutorial unable to proceed, and again with none of my covers/heroes.
I've made several purchases and have maintained the receipts.
This is obviously very frustrating. I've sent in a support ticket but haven't heard anything yet. Please let me know how to proceed.
I'm on running the most up to date version and running Android.