Cannot access leaderboards for finished events

CrookedKnight
CrookedKnight Posts: 2,579 Chairperson of the Boards
edited November 2014 in MPQ Bugs and Technical Issues
After Magnetized Mayhem ended, I tried to check my position on the leaderboard and got a "Cannot connect to the leaderboards server" error. I figured this was a one-time thing but now it's happening when I try to see what the scores were in Trial By Combat, whenever I tap "player rank" or "alliance rank." My alliance-mates report the same issue.

I'm on Android, Galaxy S4.
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Comments

  • hex706f726368
    hex706f726368 Posts: 421 Mover and Shaker
    I'm having the same issue with Trial By Combat. I've received multiple confirmations from alliance-mates that it is occurring for them too.
  • Unknown
    Unknown
    Same issue. Got my rewards, though - but I like to see how things shifted at the very end.
  • mytisbrewin
    mytisbrewin Posts: 439 Mover and Shaker
    Same here, trying to update our alliance stats for the event but cant get the scores.
  • Unknown
    Unknown
    +1. (laconic way to say "happens to my alliance members, too")
  • V1rusHunter
    V1rusHunter Posts: 201 Tile Toppler
    Cannot access leaderboards on iOS 8 after She Hulk PvP. No problems during CMags.
  • Beast1970
    Beast1970 Posts: 421 Mover and Shaker
    Seeing the same with Trial by Combat with both a Steam account and an IOS account.
  • russreid91
    russreid91 Posts: 151 Tile Toppler
    Our alliance Dark Saviors is seeing the same thing, across all devices.
  • Unknown
    Unknown
    I am having the same problem and being a team owner, I rely on those stats because we have a strike system in place with a few players not able to join LINE chat and have a language barrier. Does anyone know when this will be fixed?
  • Unknown
    Unknown
    I also have this problem. It showed up after Trial by Combat was complete. One other piece of information that may help debug this is that before loading the error popup, the screen flashes to look like its loading whatever the previously viewed leaderboard was, in my case season vii. I've also seen it attempt to load the lightning round leaderboards. Here's an image of the screen. Note that this is while trying to view the Trial by Combat leaderboards.
  • Unknown
    Unknown
    V1rusHunter wrote:
    Cannot access leaderboards on iOS 8 after She Hulk PvP. No problems during CMags.

    I'm having the same issue here, my Alliance members too
  • Unknown
    Unknown
    When are we going to be able to view the leaderboards on the she hulk pvp? I want to record my alliances scores before it disappears. ..
  • V1rusHunter
    V1rusHunter Posts: 201 Tile Toppler
    Yes. I'm curious about this too. But I don't think it'll be fixed in time.
  • Phillipes
    Phillipes Posts: 431 Mover and Shaker
    Yes repair it !!! I want my archive complete !!!
  • DrNitroman
    DrNitroman Posts: 966 Critical Contributor
    I share the same concern.
    Let's hope devs will notice this thread!
  • FaustianDeal
    FaustianDeal Posts: 760 Critical Contributor
    None of my alliance are able to access the Trial by Combat leaderboards either.

    I am running iOS8.1 on an iPhone 6 plus. (If it will help I can collect the device and software stats for my alliance, but I have a sinking feeling that this is actually a server-side issue.)
  • Unknown
    Unknown
    If the devs could shed some light on this, it would be much appreciated! icon_e_biggrin.gif
  • Unknown
    Unknown
    My alliance is having this issue since Trial by Combat ended. It appears to be across devices since nobody in my alliance can access. D3 if you are watching it would be nice if these results could be put back on the PvP pane once the issue is resolved.
  • IamTheDanger
    IamTheDanger Posts: 1,093 Chairperson of the Boards
    onimus wrote:
    When are we going to be able to view the leaderboards on the she hulk pvp? I want to record my alliances scores before it disappears. ..

    Same here. I need to record team scores for complete stats. Missing one events scores throws off the Shield Simulator score as well. icon_e_confused.gif Please dont remove scores until its fixed.
  • hex706f726368
    hex706f726368 Posts: 421 Mover and Shaker
    I submitted a ticket for this yesterday within an hour of the event ending. I also PM'ed David and IceIX directing them to this thread (at least one of them read it promptly). I got the ticket confirmation ~30 minutes before the results disappeared today. I've since updated my ticket with a request for our alliance's results as I don't think they will put the results back up in the app.

    Kind of disappointed this issue couldn't be resolved quickly and in-app. Good luck everyone getting your data back! icon_mad.gif
  • daveomite
    daveomite Posts: 1,331 Chairperson of the Boards
    I actually put in a ticket about this yesterday, just haven't heard anything back regarding it. I too normally record scores/placements and planned to do the same for this. Now, the recap has disappeared. Hopefully they will put it back up in working order long enough for us to see it/review it, etc

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