Game breaking glitch (annoying tutorial pop up)

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Comments

  • Unknown
    Unknown
    Jquan23 wrote:
    OMG finally got the fix. I'm so happy!

    What I did was go to the options menu before you start the game and click the "connect to Facebook icon". It connected and then I entered the game. The stupid tutorial hint was gone and the new events popped up.

    going to give it a try but I never registered it with facebook
  • Unknown
    Unknown
    russnou wrote:
    Jquan23 wrote:
    OMG finally got the fix. I'm so happy!

    What I did was go to the options menu before you start the game and click the "connect to Facebook icon". It connected and then I entered the game. The stupid tutorial hint was gone and the new events popped up.

    did that and still poping up maybe your just luckier than me
  • Unknown
    Unknown
    You may have to Tell customer service what email is registered to your Facebook id. That way they can push the fix to that Facebook id when you connect to it through the game. I got an emailed reply from customer service saying they are pushing a fix every 4 hrs to help resolve this problem. I think this is a temporary fix until they can patch it in a later update.
  • Unknown
    Unknown
    Jquan23 wrote:
    You may have to Tell customer service what email is registered to your Facebook id. That way they can push the fix to that Facebook id when you connect to it through the game. I got an emailed reply from customer service saying they are pushing a fix every 4 hrs to help resolve this problem. I think this is a temporary fix until they can patch it in a later update.

    Ok back on was in a pain in the rear but to anyone who has a Android phone (I do) You have to first back up your game on Facebook Very Important!!!
    You can try to log in to game and if you get the same pop up **** then you need to uninstall game and reinstall it. Login into Facebook from options menu at start of game and your game should run fine.

    Hopes this helps.

    Got a reply from D3P they said this but it did not work until I backed up my game and uninstalled and reinstalled it.

    Hello!

    We have created an automatic fix on our end for this.
    The fix will update everyone with the problem once every 4 hours.
    If you still have the bug, please force close the application and restart it.

    Thank you.

    D3Publisher Support Team

    If you have any further questions, feel free to contact us, visit our website at http://www.d3p.us/, or stop by our forums at www.d3pforums.com for more information.
  • Dinobot77
    Dinobot77 Posts: 13 Just Dropped In
    I am having this same issue - please help! My account is dinobot77. This is impacting my chances to get Moonstone. I will be very upset if I can't get her at this point, so if it can get fixed ASAP, I would appreciate it. The specific problem is happening with modern Storm and a maxed out Hailstorm cover.

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