Best fix for Deadpool server outage

Unknown

Best fix I am thinking is to push the rewards for the Deadpool PVE and Thor PVP events up in each level.

i.e
1st - 1-10
2nd - 11 - 25
3rd - 26 - 75
4th - 76 - 150

This way anyone claiming to have just missed out will be appeased and we can start fresh on our next events.

-reduces tickets
-simplifies compensation
-makes player base satisfied

Joker117

Seems fair actually

Unknown

Grenosh wrote:

Best fix I am thinking is to push the rewards for the Deadpool PVE and Thor PVP events up in each level.

i.e
1st - 1-10
2nd - 11 - 25
3rd - 26 - 75
4th - 76 - 150

This way anyone claiming to have just missed out will be appeased and we can start fresh on our next events.

-reduces tickets
-simplifies compensation
-makes player base satisfied

Better for them to something like that ...your idea is awesome because i was top 10 before this and now i'm not sure even in top 100

Unknown

OptimusPrime wrote:

Grenosh wrote:

Best fix I am thinking is to push the rewards for the Deadpool PVE and Thor PVP events up in each level.

i.e
1st - 1-10
2nd - 11 - 25
3rd - 26 - 75
4th - 76 - 150

This way anyone claiming to have just missed out will be appeased and we can start fresh on our next events.

-reduces tickets
-simplifies compensation
-makes player base satisfied

Better for them to something like that ...your idea is awesome because i was top 10 before this and now i'm not sure even in top 100

Since no one was able to play, no rankings of any sort should have changed while servers were down.

yogi_

j12601 wrote:

Since no one was able to play, no rankings of any sort should have changed while servers were down.

I think this is going to be closer to the thinking. The outage will have affected only the very very tiniest % of players in terms of where they ended up. Disclaimer - I would actually probably benefit from the OP's idea, which is actually quite decent and I would totally support if the outage was not literally a minute. The servers crashed as they were doing whatever they do to close the event. There was under a minute left (I had finished a couple of minutes earlier and realised it was too late to start again) and was just flicking screens when it crashed. I would think perhaps a small ISO and/or HP amount.

Thor on the other hand, was actually a decent (relatively) outage and many were affected. Again, possibly some ISO and a little HP but I suspect a Grey Hood as that was the broadest main prize.

In total, I would imagine a Grey Hood and some ISO, say... 1000.

Edited to expand thinking a little.

Thorzhamer

Grenosh wrote:

Best fix I am thinking is to push the rewards for the Deadpool PVE and Thor PVP events up in each level.

i.e
1st - 1-10
2nd - 11 - 25
3rd - 26 - 75
4th - 76 - 150

This way anyone claiming to have just missed out will be appeased and we can start fresh on our next events.

-reduces tickets
-simplifies compensation
-makes player base satisfied

Fantastic idea actually!

h4n1s

yogi_ wrote:

j12601 wrote:

Since no one was able to play, no rankings of any sort should have changed while servers were down.

I think this is going to be closer to the thinking. The outage will have affected only the very very tiniest % of players in terms of where they ended up. I would think perhaps a small ISO and/or HP amount.

Thor on the other hand, was actually a decent (relatively) outage and many were affected. Again, possibly some ISO and a little HP but I suspect a Grey Hood as that was the broadest main prize.

In total, I would imagine a Grey Hood and some ISO, say... 1000.

Especially in central Europe - Deadpool event finishing at 6 am. Thor event finishing at 7 am. I am quite sure that even though I was in top 40 before I went to bed, I will end as top 200 in Deadpool... But those last 20 minutes of Thor PvP when I woke up before going to work and experienced 'check internet connection' message, could have cost me big time... I know as F2P I should not complain much, but it's kind of frustrating... So I am all in for any compensation method, just like the one suggested above!

Kelbris

Just extend the event to tomorrow. Same end times.

It's not like either the PVP or PVE were terribly difficult.

Never give handouts. This is a **** video game. **** play it. You don't get free **** when your console crashes during an RPG after not having saved for an hour, do you? You don't really get the dopamine fix, either, so it doesn't even connect on a cerebral level -- which is pretty much half of the reason to have a progression based game in the first place.

Then again this is a very non-traditional "gaming" community so I'm not even sure why I'd bother trying to discuss game theory

Unknown

The connection was lost on the last minute or two of the Deadpool event. No one could have lost more than one match to that. I really see no reason to extend the duration. Expanding the reward tiers downward a little would be nice and they've done so before, but I could even live without that, seeing how little influence that last minute would have made.
And yes, I was affected. Could proabably have made top 10 with one more match.

As for the Thor event, it was doomed from the beginning. Most players were focused on Deadpool, leaving only that last hour for some serious grinding. A complete outage during that time hurts.

Bowgentle

PVE is totally fine.

Yes, you could have done one more match in that minute, _but so could everybody else_.
With the amount of grinding going on, everyone was playing until right at the end, so you were not getting magically T5 all of a sudden just because you were only 100 points behind - chances are, the 30 people behind you were also finishing their match and would have kept up.

PVP on the other hand I can see how people would have waited until the final hour.
Sucks, but you took a gamble and lost - other people went to their final scores and threw up a shield with 8 hours to go because they knew they wouldn't be able to play PVP while PVE was still going on.

This is different from other server outages where some people could play and some couldn't - this time nobody was able to take advantage, so I don't see them doing much.

That said, I'm hoping for some HP or ISO for the missed last hour of PVP, though.

yogi_

Bowgentle wrote:

Sucks, but you took a gamble and lost - other people went to their final scores and threw up a shield with 8 hours to go because they knew they wouldn't be able to play PVP while PVE was still going on.

This is different from other server outages where some people could play and some couldn't - this time nobody was able to take advantage, so I don't see them doing much.

Not the best analogy - the servers went down; hardly a gambling situation that anyone knew about and your second statement is really only from your perspective of - I'm a top player, I got high points, I shielded, I know how to work the game and in this scenario the last hour doesn't really matter to me as all my top tier buddies are in the same boat and we'll all get something reasonable anyway. To more than the top tier of players, that last hour matters a lot in PvP (PvE, you are correct).

I would dare say that the "other people" were probably in the quite minor percent of players who were already high-scored (enough) and who had used the shields already. Again probably only a small percent of the player base, compared to most who I would imagine just have a whole bunch of games and go for their best.

You don't think a lot of other people would have done something similar or played differently, had they known that the servers would have crashed in the last hour?

Unknown

Kelbris wrote:

Just extend the event to tomorrow. Same end times.

ABSOLUTELY NOT FOR THE PVE

You are aware that a decent amount of players already had to get up in the middle of the night (1:30am and 4:00am in my case) for this event last night, not to mention at least once the night before that?

For the PvP it's an issue but you still have the issue of people shielding to the end of the event then having to pay again for shields if it's extended.

They should just extend the brackets a little (as suggested) so that people who dropped a few ranks don't feel cheated. Handing out freebies to everyone is the 'easiest' solution for the developers but would also be the worst, I agree on that point.

Kelbris

DrUnpleasant wrote:

Kelbris wrote:

Just extend the event to tomorrow. Same end times.

ABSOLUTELY NOT FOR THE PVE

You are aware that a decent amount of players already had to get up in the middle of the night (1:30am and 4:00am in my case) for this event last night, not to mention at least once the night before that?

Ugh, this really shouldn't be an issue anymore. The game has a large enough player base to have "servers" like Diablo 2 did with USEast, USWest, Asia, and Europe.

You could choose to play in any of them, but people generally stuck to their area.

It's going to take some effort, but it would probably net them a more active (and larger) playerbase if people have a bit more freedom on what time they have to play.

hurcules

Kelbris wrote:

DrUnpleasant wrote:

Kelbris wrote:

Just extend the event to tomorrow. Same end times.

ABSOLUTELY NOT FOR THE PVE

You are aware that a decent amount of players already had to get up in the middle of the night (1:30am and 4:00am in my case) for this event last night, not to mention at least once the night before that?

Ugh, this really shouldn't be an issue anymore. The game has a large enough player base to have "servers" like Diablo 2 did with USEast, USWest, Asia, and Europe.

You could choose to play in any of them, but people generally stuck to their area.

It's going to take some effort, but it would probably net them a more active (and larger) playerbase if people have a bit more freedom on what time they have to play.

Exactly. Not sure why D3/Demiurge still can't handle this timezone issue in 2014.

Kelbris

hurcules wrote:

Kelbris wrote:

DrUnpleasant wrote:

Kelbris wrote:

Just extend the event to tomorrow. Same end times.

ABSOLUTELY NOT FOR THE PVE

You are aware that a decent amount of players already had to get up in the middle of the night (1:30am and 4:00am in my case) for this event last night, not to mention at least once the night before that?

Ugh, this really shouldn't be an issue anymore. The game has a large enough player base to have "servers" like Diablo 2 did with USEast, USWest, Asia, and Europe.

You could choose to play in any of them, but people generally stuck to their area.

It's going to take some effort, but it would probably net them a more active (and larger) playerbase if people have a bit more freedom on what time they have to play.

Exactly. Not sure why D3/Demiurge still can't handle this timezone issue in 2014.

The one issue I see them having is alliances. How do you calculate alliance scores with different end times? It wouldn't be fair to break up alliances just because UK players want to play UK times.

If the playerbase was okay with alliance rewards not coming out a few hours later than regular rewards for the timezones that end earlier, I guess they could circumvent it by having them calculated when ALL the time zones have played

Unknown

Kelbris wrote:

If the playerbase was okay with alliance rewards not coming out a few hours later than regular rewards for the timezones that end earlier, I guess they could circumvent it by having them calculated when ALL the time zones have played

That's basically it. For the mild inconvenience of having to wait maybe 8hrs for alliance rewards, it would mean that people playing the game in the EU and West/Central Africa wouldn't have to get up in the middle of the night frequently in order to remain competitive.

Anyways, it's been discussed at length on at least 30 threads by now without response from D3 / Demiurge, not to mention the most frequently 'liked' post topic on their facebook pages and their recent Youtube video release. I can only assume that D3 look at the concurrent player numbers from last night's event and assume that EU based people must enjoy getting up at those times.

Unknown

This is certainly more reasonable than the hordes of people screaming on Facebook about how every player should get a free Deadpool now, but half of this is already moot. The servers went down at the exact moment that the Deadpool event ended. It wasn't a minute or two before. The time was ZERO, and the event box began to close, and then it crashed. Even if you were in mid-match when it happened, it would have been too late for you to get points for that match. It was over and done. No one lost a single thing on that event and so no one is deserving of any special treatment regarding it.

The pvp is a different story, of course, but somehow I don't see them doing something like retroactively changing the whole ranking system just to compensate for one event. I don't think there's really any good way to solve this one. They could just give us all that hour back so people that still needed time (though honestly, if you're still at the level of being unshielded and fighting at the last hour, you probably weren't going to rank that high anyway), but then when are they going to do that? If they just turn it back on, half the people are going to be unaware and/or asleep and end up missing that hour anyway. So what else? Start it from the beginning again? After everyone already put their work and shield money into it? That's not going to please everyone either. I guess the best option would be to extend it until midnight tonight, although again, that's kind of screwing everyone who already had put the effort and shield money into getting their rank where they wanted it, and those people are going to wake up and find that their shields are expired and were totally wasted and that they've lost hundreds of points while the event started back up while they were asleep/away and etc. etc.

In the end, everyone is probably just going to have to deal with it and live with getting the inevitable handful of free 2 star tokens instead.

Unknown

Ralstonator wrote:

This is certainly more reasonable than the hordes of people screaming on Facebook about how every player should get a free Deadpool now, but half of this is already moot. The servers went down at the exact moment that the Deadpool event ended. It wasn't a minute or two before. The time was ZERO, and the event box began to close, and then it crashed. Even if you were in mid-match when it happened, it would have been too late for you to get points for that match. It was over and done. No one lost a single thing on that event and so no one is deserving of any special treatment regarding it.

Exactly. I squeezed in one last match (I was hoping to hang onto my #9 spot), finished, got the notice with my points for the event and then .... So the servers certainly crashed after the event was over. I know it is frustrating, but I agree, I don't think anyone's ranking would be affected by it. This was such a competitive event I found that my spot was pretty much locked all day today no matter how much I played. I, for one, would be a little miffed if a bunch of people got free Deadpool covers out this -- makes me look pretty foolish for setting my alarm to go off so I could drop everything and play for max points every few hours. I am such a nerd.

hurcules

DrUnpleasant wrote:

Kelbris wrote:

If the playerbase was okay with alliance rewards not coming out a few hours later than regular rewards for the timezones that end earlier, I guess they could circumvent it by having them calculated when ALL the time zones have played

That's basically it. For the mild inconvenience of having to wait maybe 8hrs for alliance rewards, it would mean that people playing the game in the EU and West/Central Africa wouldn't have to get up in the middle of the night frequently in order to remain competitive.

I don't think getting alliance rewards late is going to affect anyone's game, as long as they arrive before the next event end time. Hell, the score card after events end says it may take up to 24 hours for rewards to arrive, and I take that means individual as well as alliance rewards.

Unknown

I think the OP is more for the LThor PvP then the Deadpool PvE. I don't think it affected the PVE at all as the hamster suffered a stroke right after the DP event finished. Must be running the wheel overtime nonstop. Poor hamster.

However, the LThor PvP is a different story. That one hour could change a fair bit for quite a few players.

WilsonFisk

PVE is fine, no compensation needed.

A LOT of guys in my alliance are late pushers though, and I'm sure several others also. The Thor PVP got royally screwed. Even expanding the the prize tiers by 5-10 spots isn't nearly enough for the guys that go hard during the last hour of a PVP. Considering the magnitude of the screw up, I think expanding prize tiers by 25-50 spots would be the best thing for them to do.

At this point in the game, I can't imagine a lot of people are spending HP to finish their Hood builds, so why not just expand the tiers and try to make your players happy?

BTW, my hood is already maxed, so makes no difference to me, but I would be extremely upset if I was 1-2 covers away and was planning a late push.