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MtGPQ Bugs & Technical Issues
Can’t contact Support in-app [Investigating]
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Bubbles_CS
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332
Mover and Shaker
October 2021
edited October 2021
in
MtGPQ Bugs & Technical Issues
There used to be an option in Settings > Help Center (FAQ) at the top-right of the page (next to the “Help” title) that would open a “chat” with support. This is no longer available.
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Magic:PQ Support Team
ADMINISTRATORS
Posts:
3,288
Chairperson of the Boards
October 2021
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Hello
@Bubbles_CS
,
I'm sorry to hear that you are having problems contacting Customer Support. Can you send me a screenshot of the settings screen and tell me what version of your OS?
In the meantime, you can contact us at this link:
https://d3go.helpshift.com/hc/en/4-magic-puzzle-quest/contact-us/
Rebeca
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Bubbles_CS
Posts:
332
Mover and Shaker
October 2021
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Thanks for the link. iOS v15.0.2.
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Magic:PQ Support Team
ADMINISTRATORS
Posts:
3,288
Chairperson of the Boards
October 2021
Options
Hello
@Bubbles_CS
, we had a Data Push recently that might have fixed this issue, is this problem still happening to you?
Rebeca
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Bubbles_CS
Posts:
332
Mover and Shaker
January 2022
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@Oktagon_Support
yes the issue is ongoing, now in iOS v15.2.
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