MackDan1 said: I have about 20 friends who play MPQ. Gifts were spread out evenly until recently. For the past week or so gifts are only being sent to one friend. Others in my alliance are experiencing the same thing. Could someone please look into this?
LakeStone said: MackDan1 said: I have about 20 friends who play MPQ. Gifts were spread out evenly until recently. For the past week or so gifts are only being sent to one friend. Others in my alliance are experiencing the same thing. Could someone please look into this? Thanks for sharing this! We will share this with the team to look into it further. Quick question, have you tried the suggestion in the FAQ below. Also may be worth trying log into and out of Facebook as well.https://d3go.helpshift.com/a/marvel-puzzle-quest/?s=common-questions&f=why-am-i-not-receiving-facebook-gifts-from-my-friends&p=all
nbperp said: LakeStone said: MackDan1 said: I have about 20 friends who play MPQ. Gifts were spread out evenly until recently. For the past week or so gifts are only being sent to one friend. Others in my alliance are experiencing the same thing. Could someone please look into this? Thanks for sharing this! We will share this with the team to look into it further. Quick question, have you tried the suggestion in the FAQ below. Also may be worth trying log into and out of Facebook as well.https://d3go.helpshift.com/a/marvel-puzzle-quest/?s=common-questions&f=why-am-i-not-receiving-facebook-gifts-from-my-friends&p=all The directions there don't seem to work. I can get to MPQ under "Your Games" but there is no gear icon or options tab.I've been sending gifts to the same 2 people for a while now, would like to correct.
LakeStone said: nbperp said: LakeStone said: MackDan1 said: I have about 20 friends who play MPQ. Gifts were spread out evenly until recently. For the past week or so gifts are only being sent to one friend. Others in my alliance are experiencing the same thing. Could someone please look into this? Thanks for sharing this! We will share this with the team to look into it further. Quick question, have you tried the suggestion in the FAQ below. Also may be worth trying log into and out of Facebook as well.https://d3go.helpshift.com/a/marvel-puzzle-quest/?s=common-questions&f=why-am-i-not-receiving-facebook-gifts-from-my-friends&p=all The directions there don't seem to work. I can get to MPQ under "Your Games" but there is no gear icon or options tab.I've been sending gifts to the same 2 people for a while now, would like to correct. Thanks for making the attempt. Let me follow-up with the team on this.
LakeStone said: This bug is currently being reviewed and we don't have a date yet on when it will be fixed. Once we have more info we will update this FAQ here - https://d3go.helpshift.com/a/marvel-puzzle-quest/?s=current-known-issues&f=known-issue-facebook-gifting-bug-2-11-21&l=enThank you for attempting the troubleshooting options and sharing with us as this information helps.
benthemad said: LakeStone said: This bug is currently being reviewed and we don't have a date yet on when it will be fixed. Once we have more info we will update this FAQ here - https://d3go.helpshift.com/a/marvel-puzzle-quest/?s=current-known-issues&f=known-issue-facebook-gifting-bug-2-11-21&l=enThank you for attempting the troubleshooting options and sharing with us as this information helps. So, the description of that bug doesn't match the issue I'm experiencing. I have several hundred fb friends who play, but my gifts go to the same 3 people every time.