Gunmix25 said: First off. I know full well the customer service for MTGPQ is very good. Maybe try sending in a ticket to get it resolved instead of ranting in here? This is an easy fix and while we wish it didn't happen.. it does. For me It is when I'm on wireless network rather than via modem at home. I send in a ticket with my UID# the time approximately when I attempted the purchase and the day. Usually have this resolved within 24 hours.
Endbringer said: Gunmix25 said: First off. I know full well the customer service for MTGPQ is very good. Maybe try sending in a ticket to get it resolved instead of ranting in here? This is an easy fix and while we wish it didn't happen.. it does. For me It is when I'm on wireless network rather than via modem at home. I send in a ticket with my UID# the time approximately when I attempted the purchase and the day. Usually have this resolved within 24 hours. First off I did it on here to warn everyone else in the forums about this issue in case it's happening for everyone, and that way support can reply here with when it's fixed so everyone knows it's safe to try making the purchase. Second off, I'll rant or complain on here or wherever whenever I see fit.
Oktagon_Support said: Hello @Endbringer Could you please report this to our Customer Support?Maybe they can give you the PW and charge the crystals manually.Explain to them you are not being able to purchase it.