Brigby said:I Renewed But Didn't Get VIP Nor RewardsThis issue should be fixed now, however players that encountered this issue will still need to send in a Customer Support ticket, so that they can credit you the rewards you should have received upon renewal. When submitting a ticket, please make sure to inform the team that you were one of the individuals that tried to renew it PRIOR to the fix, and therefore will need further assistance.
Mahric said: My pro package renewed today and I received TWO new cards and a few gems and crystals. I don’t know if that is correct or not, but I was very disappointed and have cancelled my subscription.
Mahric said: Thanks soultwist I'm guessing I can still renew if it turns out to be worthwhile, but I've been looking forward to this for a month, counting down the days, and was very disappointed. Correction: it wasn't PRO, it was the Master package. Maybe I've been caught by the switch from the old distribution model, but I've literally had nothing of significance since the initial burst of rewards when I signed up.
soultwist said: Mahric said: Thanks soultwist I'm guessing I can still renew if it turns out to be worthwhile, but I've been looking forward to this for a month, counting down the days, and was very disappointed. Correction: it wasn't PRO, it was the Master package. Maybe I've been caught by the switch from the old distribution model, but I've literally had nothing of significance since the initial burst of rewards when I signed up. OK, at first I thought there was some concern that if you cancelled you didn't keep the weekly rewards (seems weird maybe it was just misinformation) But i see the FAQ clearly states "Each membership plan lasts as long as contracted and does not end immediately if canceled"So carry on