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MtGPQ Bugs & Technical Issues
M19 Spinning circle of doom
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Houdin
Posts:
182
Tile Toppler
July 2018
in
MtGPQ Bugs & Technical Issues
So I would love to buy a whole bunch of new cards. I've been almost foaming at the mouth in anticipation.
However....
The update has officially killed the game.
It wont make it past loading.
@Brigby
can we get this fixed??
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bk1234
Posts:
2,924
Chairperson of the Boards
July 2018
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[MOD NOTE] Moved to Bugs & Technical Issues [//MOD NOTE]
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Hateborn
Posts:
37
Just Dropped In
August 2018
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I can verify that this is impacting other users - I've had two friends that also play both tell me they can't make it past the opening screens and are stuck in some sort of load loop. Restarting the app and restarting their phones have both made no difference.
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span_argoman
Posts:
751
Critical Contributor
August 2018
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Reinstalling the app worked for my coalition mates and I though.
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FindingHeart8
Posts:
2,730
Chairperson of the Boards
August 2018
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that's great for some players, but not every player visits the forums and knows about this. Some of my crew have contacted me outside of mtgpq to let me know they still cannot log in. Is there a way we can fix this without every player having to uninstall and reinstall the game?
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LakeStone
Posts:
1,377
Community Moderator
August 2018
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We have tested the issue and are in process of submitting the patch update right now. We hope the submission passes and we can have the patch out tomorrow. We will keep you posted if this changes. Thanks!
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LakeStone
Posts:
1,377
Community Moderator
August 2018
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The team has fixed the loading issues that some players have experienced in the game. Please download the newest update v2.8.1 that went live today to apply the fix. Thank you for your patience as we worked on fixing the issue.
https://d3go.helpshift.com/a/magic-puzzle-quest/?s=current-known-issues&f=known-issue-v2-8-update-loading-issue&l=en
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