Can't authorize with Facebook for 3 straight days [Solved]

TheExaminer
TheExaminer Posts: 94 Match Maker
edited July 2018 in MtGPQ Bugs & Technical Issues
Hi!
Seems like no one has created this discussion yet, which means that it is only me who suffers of this issue, but since 2-3 days ago I havent been able to play the game, because of authorization failure. Happened to me before, but it lasted for like 1 day, but this time the problem just doesnt fix itself.
Very frustrating, I had a lot of time to do grinding, a couple new cards to test, and of course multiple daily rewards o pickup :(

Any advice how to fix this?

Comments

  • DBJones
    DBJones Posts: 803 Critical Contributor
    I've had that happen, there's a few things that can help.
      1. Rebooting your phone.
      2. (Android) go into settings>apps and clear the cache.
          -shortcut: press square, then long press where it says Magic: PQ.
    For others that don't have a Facebook link set up, the next two will lose your save:
      3. (Android) settings>apps and clear data.
      4. Uninstall and reinstall the game.

    I'm not sure if you can do the ones I labeled (Android) on an iPhone, but it might be possible. If this isn't enough for you to figure out how to clear cache/data, skip those steps or go Google for more info. Good luck!
  • TheExaminer
    TheExaminer Posts: 94 Match Maker
    DBJones said:
    I've had that happen, there's a few things that can help.
      1. Rebooting your phone.
      2. (Android) go into settings>apps and clear the cache.
          -shortcut: press square, then long press where it says Magic: PQ.
    For others that don't have a Facebook link set up, the next two will lose your save:
      3. (Android) settings>apps and clear data.
      4. Uninstall and reinstall the game.

    I'm not sure if you can do the ones I labeled (Android) on an iPhone, but it might be possible. If this isn't enough for you to figure out how to clear cache/data, skip those steps or go Google for more info. Good luck!
    Clearing cache helped, thanks a lot!
  • DBJones
    DBJones Posts: 803 Critical Contributor
    Happy to help!
  • bk1234
    bk1234 Posts: 2,924 Chairperson of the Boards
    [MOD NOTE] Updated title to reflect issue is solved. [//MOD NOTE]]

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