ertaii said: babar3355 said: Ugh, is it worth joining and having to file a ticket if I dont go perfect. Hmm. That's what I did. IThe support team pretended not no understand and asked for more detail.I don't really understand what information they need other than : there are two charges per node. The rules state there should be 3. *Sigh* @Brigby @LakeStone I don't know who's managing the support team but there's something going wrong here.Does anyone know how many charges per node there are in today's event please ?
babar3355 said: Ugh, is it worth joining and having to file a ticket if I dont go perfect. Hmm.
gogol666 said: I have been answered that they are unable to refund the entrance fee of the event. I replied that they sold something different from what they advertised and refunding it is just fair.@Brigby @Oktagon_Daiane what do you think?
gogol666 said: ertaii said: babar3355 said: Ugh, is it worth joining and having to file a ticket if I dont go perfect. Hmm. That's what I did. IThe support team pretended not no understand and asked for more detail.I don't really understand what information they need other than : there are two charges per node. The rules state there should be 3. *Sigh* @Brigby @LakeStone I don't know who's managing the support team but there's something going wrong here.Does anyone know how many charges per node there are in today's event please ? Today is the same: event description says you can play each node up to three times, but you only have two charges per node. I filed another ticket with a screenshot of the event description and a screenshot of the first node just after I chose the Planeswalker
Brigby said: Hi Everyone. Our team is aware of and investigating this potential issue, and once we have further information to provide, we will be sure to update everyone with our plans moving forward. Apologies for the confusion, but thank you for your patience.