Positive Support Experience

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wickedwitch74
wickedwitch74 Posts: 267 Mover and Shaker
in MtGPQ General Discussion
Disclaimer: I was not paid or coerced into posting this.

So, I periodically have my account wiped out, and Puzzle Quest loves to throw me back to Nissa's Tutorial. 

This happened again today for the umpteenth time.

Disgusted, I opened a support ticket, and, admittedly, expected the worst... that I would be waiting for days to have my account restored.

I was wrong.

They had my account restored in thirteen minutes.

I know we have all had frustrating experiences, and some of you may be going through one right now, but I wanted to express gratitude to the support team for their quick response and turnaround.

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  • blacklotus
    blacklotus Posts: 589 Critical Contributor
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    that's wonderful to hear. my recent experiences with customer service is postive too. I have zero complaints and only compliments for them as reflected in my ratings for them. keep up the good job. 

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