bken1234 said: If you are on iOS and don't use the stock mail agent, you can't submit tickets through the app.
Sarahschmara said: bken1234 said: If you are on iOS and don't use the stock mail agent, you can't submit tickets through the app. I use iOS and gmail and my in-app tickets worked as recently as last month. Did it change with the new update?
bken1234 said: Sarahschmara said: bken1234 said: If you are on iOS and don't use the stock mail agent, you can't submit tickets through the app. I use iOS and gmail and my in-app tickets worked as recently as last month. Did it change with the new update? It hasn’t worked for me for months. Do you use the gmail app or gmail through the iOS app? I deleted the iOS app. Regardless, I submitted a ticket — through the D3 support site.
Mainloop25 said: I don't use the app to file tickets since there is no record saved. I just use their email instead.