Bartok wrote: This all assumes they knew the exact date it would be ready to launch a month ago. Which may be true, but it very well may not.
IceIX wrote: While we agree that we could use more promotion for an event like this, as stated above by some of the users this one came in hot and fast date-wise. We were running through approvals on multiple levels, including last minute QA bumps to make sure everything was in place to push this out before most people went on Holiday Break. We knew we wanted to bring Hulk out and knew how we wanted to do it. Timing was an issue. Looking at other games, it's great when they announce the next huge user update ahead of time, but it's also very annoying for users when that update doesn't come soon. Even worse, when it's delayed past the original date. Suddenly something that is supposed to improve the user experience actually becomes a drag on the playerbase even though it's a 100% net benefit. Thanks for the overall feedback on the planning, our PR team will be thrilled to see that someone is being critical (in a good way) of the work they do.
dmendro wrote: IceIX wrote: While we agree that we could use more promotion for an event like this, as stated above by some of the users this one came in hot and fast date-wise. We were running through approvals on multiple levels, including last minute QA bumps to make sure everything was in place to push this out before most people went on Holiday Break. We knew we wanted to bring Hulk out and knew how we wanted to do it. Timing was an issue. Looking at other games, it's great when they announce the next huge user update ahead of time, but it's also very annoying for users when that update doesn't come soon. Even worse, when it's delayed past the original date. Suddenly something that is supposed to improve the user experience actually becomes a drag on the playerbase even though it's a 100% net benefit. Thanks for the overall feedback on the planning, our PR team will be thrilled to see that someone is being critical (in a good way) of the work they do. I think the biggest single problem with this and all the other recent events is the lack of communication on how to actually play it. Throw us a friggin bone already.
squirrel85 wrote: dmendro wrote: IceIX wrote: While we agree that we could use more promotion for an event like this, as stated above by some of the users this one came in hot and fast date-wise. We were running through approvals on multiple levels, including last minute QA bumps to make sure everything was in place to push this out before most people went on Holiday Break. We knew we wanted to bring Hulk out and knew how we wanted to do it. Timing was an issue. Looking at other games, it's great when they announce the next huge user update ahead of time, but it's also very annoying for users when that update doesn't come soon. Even worse, when it's delayed past the original date. Suddenly something that is supposed to improve the user experience actually becomes a drag on the playerbase even though it's a 100% net benefit. Thanks for the overall feedback on the planning, our PR team will be thrilled to see that someone is being critical (in a good way) of the work they do. I think the biggest single problem with this and all the other recent events is the lack of communication on how to actually play it. Throw us a friggin bone already. Lol this is the single best app game I've ever played, definitely most addicting and the first I've ever spent money on. I've won spideys from tokens, gotten thousands and thousands of iso, and a ton of playing time just from the hulk event already and you're saying throw us a bone. Play it and figure out how to play like everyone else.
someguy wrote: Had this event been properly pre-promoted weeks in advance, with "save the date" type messaging, D3P could've mobilized just about every active player to clear their schedule for this and locked in tons of participation, and probably a lot more HP purchases.
pumkin wrote: I will say that I discovered that the Invisible Woman and the Punisher were even IN the game only because they were required to play some PVE matches? In the Big Hunt, I was like whaaat? Invisible Woman? Same thing with this one. I needed the Punisher and was like whaaat? The Punisher? Since when? But still, I'd rather discover them that way than with more popups, which actually make me exclaim out loud sometimes with annoyance.
Zathrus wrote: pumkin wrote: I will say that I discovered that the Invisible Woman and the Punisher were even IN the game only because they were required to play some PVE matches? In the Big Hunt, I was like whaaat? Invisible Woman? Same thing with this one. I needed the Punisher and was like whaaat? The Punisher? Since when? But still, I'd rather discover them that way than with more popups, which actually make me exclaim out loud sometimes with annoyance. Uh, maybe you should actually read those popups, at least once. Both characters were advertised in them as prizes.