Q: How do I send customer support requests? A: Please send a email to mobilesupport@d3p.us or send a support ticket by clicking on the mail icon on the top right of the map menu. Make sure to include your email when you send a request through the game so we can get back to you on how to resolve your issue. If you are having issues with the game, please don't try to uninstall and reinstall the game unless requested by support.
Emeryt wrote: Also the moment You entered the event/ tourney matter - if You joined shortly after launch, You will get rewards faster.