bahamut685 wrote: That is the case (unless they've changed it)... I once had a point loss in between shielded losses when returning, which I presumed was from exactly that situation. I saw no reason to report it to support, since they've always been extremely unhelpful when I've dealt with them. ("Thank you for reporting this, we'll work on it." or some such, followed by everlasting silence.)
jozier wrote: mags1587 wrote: Well, that must be a new policy seeing as I got my HP back. That last line does rankle. It's nice that they actually explained it and I can understand why it happens and why it might be hard to fix, but really, come on. The player puts up a shield at a certain number of points because he/she does not want to lose any of those points. If the player knew an attack was coming in he/she might have played one more match. So should people get to complain because they shielded and nobody attacked them? You shield to prevent people from continually knocking your points down. If someone beats you before you purchase the shield, so be it.
mags1587 wrote: Well, that must be a new policy seeing as I got my HP back. That last line does rankle. It's nice that they actually explained it and I can understand why it happens and why it might be hard to fix, but really, come on. The player puts up a shield at a certain number of points because he/she does not want to lose any of those points. If the player knew an attack was coming in he/she might have played one more match.
mags1587 wrote: Right, if someone beats you before you put up the shield, so be it. I get that you've already lost the points and the display just hasn't updated. I'm not complaining that the points were lost. But there's got to be some way that's not too cumbersome for the devs to inform the player exactly how many points they have before they purchase the shield. If a player thinks that they have 800 points, they might be ready to throw up a shield. If they knew they only had 760, they might play one more fight. Can it really be that hard, as pasa_ suggests, to fetch the points from the server and add them to the confirmation popup? Or at the very least, add an info message somewhere in-game about this scenario and that it's not actually a bug (which support would probably appreciate)?
Puritas wrote: It'd be nice if it there wasn't that delay, but in the meantime check the ranking page I guess