R329 Stuck Loading Screen

S0kun
S0kun ADMINISTRATORS Posts: 1,014 Chairperson of the Boards
in MPQ General Discussion

We believe we’ve identified a fix for the issue preventing some players from getting past the black loading screen. The fix requires updating the live version of the game to a new patch.

If you’re affected, please restart or force close MPQ and this should resolve the problem.

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Comments

  • DAZ0273
    DAZ0273 Posts: 11,590 Chairperson of the Boards

    That's great but seriously again? This is starting to get a bit surreal.

  • ThisisClemFandango
    ThisisClemFandango Posts: 1,095 Chairperson of the Boards

    I have been inundated with interest in the Unity engine and people need to be patient as 90% of early adopters has faced financial ruin on totally unrelated issues.

    Unity
    40% of the time it works every time

  • Codex
    Codex Posts: 464 Mover and Shaker
    edited 3 September 2025, 18:16

    @ThisisClemFandango said:
    I have been inundated with interest in the Unity engine and people need to be patient as 90% of early adopters has faced financial ruin on totally unrelated issues.

    Unity
    40% of the time it works every time

    I am confused with what your perspective is. Is it unity's fault or not? Are the unrelated issues competency of early adopters?

  • scottee
    scottee Posts: 1,634 Chairperson of the Boards

    Hey look! I got into the game!

    Hey look! It hung matching 3 black tiles!

  • Hellblazer666
    Hellblazer666 Posts: 337 Mover and Shaker

    Just go back to the old engine. Unity is the biggest failure in mpq history

  • Godkiller666
    Godkiller666 Posts: 1 Just Dropped In

    I got in but my game history is gone!

  • S0kun
    S0kun ADMINISTRATORS Posts: 1,014 Chairperson of the Boards

    @DAZ0273 said:
    That's great but seriously again? This is starting to get a bit surreal.

    The game doesn't throw our error codes so it's the same visual bug on the front end, but could be a myriad of things on the back end. Luckily, one of those things that we thought could be the issue, seems to have resolved it. Hopefully in the future we'll be able to display error codes to make life a lot easier for everyone.

  • Read_Only
    Read_Only Posts: 18 Just Dropped In

    "If we do a good job with Unity the players shouldn't even notice any difference"

  • Hammer3001
    Hammer3001 Posts: 236 Tile Toppler

    So 5 months after switching to a new engine every breaks daily.

    At this point how hard would it be to switch back until Unity ACTUALLY WORKS!

  • WampaX
    WampaX Posts: 34 Just Dropped In

    @bluewolf said:
    Why do people keep thinking they’ll switch back?

    Do you think it would be easy?

    Do you think they’ve been maintaining the old build with all the new characters and things? That they can just hotswap a hard drive or something?

    It sounds like it would be even harder than that given that pre-unity there were 8 to 10 different device build paths being updated and maintained. Sure, that's where you lost the device specific optimizations when the code base was merged to the single platform, but having one build that you push changes for everyone at the same time is theoretically a better business model. We just haven't hit that inflection point where the benefits of the changeover are affecting more people positively than negatively.

    I'm one of those rare Kindle players (just recently upgraded my 8 year old machine) and have had a relatively stable and mostly issue free experience since the changeover. I don't see the freezing issues, battery issues, hot processors, or black loading screen that everyone else is experiencing. Conversely, I also am not enjoying the "issues" with the resetting quests either. I'm not offering up that my device is superior to any of those folks' devices with issues, just that its handling the new engine better for whatever reason. And once they get more devices to that state, we can all go back to the more important debates, like (6s will save/ruin the game, Zombies are the best/worst thing about Marvel Halloween, That new 5/4* is the worst character they've released so far - better get them to 550 as fast as possible, etc.)

  • kuntilanak
    kuntilanak Posts: 204 Tile Toppler
    edited 4 September 2025, 05:01

    I personally don't think they can roll back. They would've done it long ago if possible. At any rate, it seems to me like a 'take it or leave it' situation now...

  • DAZ0273
    DAZ0273 Posts: 11,590 Chairperson of the Boards

    @S0kun said:

    @DAZ0273 said:
    That's great but seriously again? This is starting to get a bit surreal.

    The game doesn't throw our error codes so it's the same visual bug on the front end, but could be a myriad of things on the back end. Luckily, one of those things that we thought could be the issue, seems to have resolved it. Hopefully in the future we'll be able to display error codes to make life a lot easier for everyone.

    Thanks for the response S0kun. I don't pretend to know anything about coding to understand why there are so many problems, I just hope you guys can figure this out. Good luck!

  • TheXMan
    TheXMan Posts: 249 Tile Toppler

    @S0kun said:

    @DAZ0273 said:
    That's great but seriously again? This is starting to get a bit surreal.

    The game doesn't throw our error codes so it's the same visual bug on the front end, but could be a myriad of things on the back end. Luckily, one of those things that we thought could be the issue, seems to have resolved it. Hopefully in the future we'll be able to display error codes to make life a lot easier for everyone.

    'Could be a myriad of things'
    'Luckily, one of those things'
    'Hopefully in the future'

    Sounds like things are in great shape.

  • LavaManLee
    LavaManLee Posts: 1,747 Chairperson of the Boards

    They can't roll back. That's not even on the table. It's forward or bust.

  • WilliamK1983
    WilliamK1983 Posts: 1,248 Chairperson of the Boards
    edited 4 September 2025, 16:45

    The sound effects are missing when opening cover packs.

    The bonus shards noise is gone too.

  • rg72
    rg72 Posts: 131 Tile Toppler

    Resupply is now a mystery

  • NMANOZ1
    NMANOZ1 Posts: 167 Tile Toppler

    I got that too but you can view it at the home page.

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