How Do I report a lost character?

Hammer3001

I was in the middle of ascending a 4-star 370 Venom Dark Avengers with a level 284 when the level 370 disappeared from my roaster.

I still have my 284 one, but I just lost a lot work on the 370.

Who do I report this too?

Zarqa

Send Customer Support an email at support@d3go.com. You’re not the only one reporting this happening to them recently.

Hammer3001

Thanks.
Appreciate the help.