VIP6: canceled subscription, benefits lost

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So, I've spent like 190€ to a mobile game over the last 6 months. Got some neat stuff to play around with. Decided to cancel subscription for the time being.
Now, I have lost my VIP6 status and can't craft any masterpieces anymore? Really? I repeat: AFTER HAVING SPENT at least 190€.

Devs, I hope this is a joke

Comments

  • ambrosio191
    ambrosio191 Posts: 305 Mover and Shaker
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    VIP status goes down by 1 level for each month that you are not subscribed to VIP. This is intentional, and if you go below VIP 6 you cannot craft MPs.

  • k1ck4ss_mtgpq
    k1ck4ss_mtgpq Posts: 3 Just Dropped In
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    @ambrosio191 said:
    VIP status goes down by 1 level for each month that you are not subscribed to VIP. This is intentional, and if you go below VIP 6 you cannot craft MPs.

    Going ingame into my profile shows me no VIP level at all. My subscription ended at the start of this month. So by your words I should be VIP level 5? How can I confirm that?

  • ambrosio191
    ambrosio191 Posts: 305 Mover and Shaker
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    @k1ck4ss_mtgpq said:

    @ambrosio191 said:
    VIP status goes down by 1 level for each month that you are not subscribed to VIP. This is intentional, and if you go below VIP 6 you cannot craft MPs.

    Going ingame into my profile shows me no VIP level at all. My subscription ended at the start of this month. So by your words I should be VIP level 5? How can I confirm that?

    Not sure if I can post links here, but I did a google search for mtgpq vip and clicked on the helpshift link, which is the support site. That's where I got my information.

    https://d3go.helpshift.com/hc/en/4-magic-puzzle-quest/faq/483-what-is-vip-membership/

  • k1ck4ss_mtgpq
    k1ck4ss_mtgpq Posts: 3 Just Dropped In
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    @ambrosio191 said:

    @k1ck4ss_mtgpq said:

    @ambrosio191 said:
    VIP status goes down by 1 level for each month that you are not subscribed to VIP. This is intentional, and if you go below VIP 6 you cannot craft MPs.

    Going ingame into my profile shows me no VIP level at all. My subscription ended at the start of this month. So by your words I should be VIP level 5? How can I confirm that?

    Not sure if I can post links here, but I did a google search for mtgpq vip and clicked on the helpshift link, which is the support site. That's where I got my information.

    https://d3go.helpshift.com/hc/en/4-magic-puzzle-quest/faq/483-what-is-vip-membership/

    yeah, thank you!

  • Sarah
    Sarah Posts: 105 Tile Toppler
    edited 13 July 2024, 07:01
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    Yeah @k1ck4ss_mtgpq I’m so sorry that you found out this way. If one lets their VIP lapse (even for a week!) it will reset back to neutral.

    This game is a scam and anyone who tries to tell you otherwise is probably trying to sell you something.

    In the last eight years of playing this game, I have learned that the only way to win is to literally not play. I play casually so it’s not that big of a deal to me, personally.

    But I do acknowledge—even if the devs don’t—that we can’t really afford to lose our top competitors like you.

    I don’t want to face you but I want the other players to face you because every loss they experience bumps my imperfect score closer to the top.

    I’ll miss you.