Missing retro rewards - Spider-Woman

dash16
dash16 Posts: 15 Just Dropped In
in MPQ Bugs and Technical Issues

I know that when feeder rewards are updated on characters, we’re supposed to automatically get them for ascended characters. That didn’t happen for me with Spider-Woman, I didn’t get a single May Parker cover or shard. I’ve messaged the support team in game, and sent an email, and haven’t heard back in over a week. What is going on here? By my estimates I’m missing 6 covers for May. Who can I talk to in order to receive these updated rewards?

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  • KGB
    KGB Posts: 3,217 Chairperson of the Boards

    @dash16 said:
    I know that when feeder rewards are updated on characters, we’re supposed to automatically get them for ascended characters. That didn’t happen for me with Spider-Woman, I didn’t get a single May Parker cover or shard. I’ve messaged the support team in game, and sent an email, and haven’t heard back in over a week. What is going on here? By my estimates I’m missing 6 covers for May. Who can I talk to in order to receive these updated rewards?

    When exactly did you login and expect to receive these rewards?

    The ascended retro rewards only run for a week after the character is released. If you are just logging in today or yesterday you missed out.

    KGB

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