No Ixlan in VIP? [To Be Fixed]

DAllofAbove
DAllofAbove Posts: 20 Just Dropped In
edited December 2023 in MtGPQ Bugs & Technical Issues

I was so excited to see the set drop on 12/14, but received my VIP rewards in 12/15 and they only contain Standard up to WOE. WHAT GIVES?!

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Comments

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards

    Hey, @DAllofAbove!
    That's weird. We'll be checking on it.

  • DAllofAbove
    DAllofAbove Posts: 20 Just Dropped In

    I appreciate it!

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards

    Got an answer for you (and anyone else who may have the same problem): we are aware of this bug and already working on fixing it so other people don't end up having the same issue. Please register your case with our Support so we can assist with your case in particular.

  • naabaldan
    naabaldan Posts: 574 Critical Contributor

    Currently waiting for a solution while helpdesk sets the ticket on hold

  • naabaldan
    naabaldan Posts: 574 Critical Contributor
    edited December 2023

    I just received compensation for the wrong boosters after three weeks reward. The standard boosters now contain lci but the vip booster may be lci but it is not accessible from the vault.
    I received 3 items but only two were added / visible

  • naabaldan
    naabaldan Posts: 574 Critical Contributor

    Ok, this messed up even more.
    LCI VIP booster is now available in the vault, but it is not a nondupe booster, so you receive only dupe commons from it.

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards

    Hey, folks!
    Both bugs have been fixed today. It should be alright now. :)

  • naabaldan
    naabaldan Posts: 574 Critical Contributor

    Confirmed. Everything is fine now

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