I bought the deal where you get to pick from 2⭐ Storm Thor or Wolverine or whoever it was. I picked Storm and now she's gone. I bought the 1⭐ Storm deal and got the free 1⭐ Spidey and recruited those just fine. I think the 2⭐ Storm just got added to the one I was currently building.
Yeah, there’s a bug that I think is getting fixed in the next build. Managed the same thing with my 1-3 ascended Spider-Man. Contacted CS and they replaced. Now it’s done it again to my ascended storm, so have contacted CS again