Not a bad solution to all the information issues. I like this.
So...so...we, the players are going to report Dev/Game based content on the official forums now for players to read every time the Devs forget the forum exists?!?!?! Isn't it supposed to be the other way round?!?!?!
MPQ's official forum. Where unofficial community moderators do the community manager's job.
I think it is utterly bananas that this thread had to exist to crowd source the official news to the official forums. I mean thanks for doing something about it, but geeze
Yeah. Honestly don't want this to take away from what the Mods are trying to do (thank you) but this is next level bonkers in my opinion.
I didn't get to battle any Jeffrey's either. Look at this:
That was on Facebook. Taco Tuesday...except if you played on Monday apparently NOT Taco Tuesday.
Facebook information would appear to be trash!
Yeah outstanding, timely, not at all confusing communication, once again.
Come on devs, do better.
why not just get an RSS feed from twitter/facebook/instagram and put it in the sidebar of the site? Or set it up to auto-post?
My take is the issue is the marketing/social media team is not the community team (which is mostly volunteer) which is also not the producer/dev.
Discord/reddit get info from the producer/dev who happen to hang out there. Kind of like getting updates from talking with co-workers at the water cooler (hey, I heard we're going to close the Acme account soon) or people in the know at some off-site location like a common hangout. Note that it is never new character info that comes out this way, more clarifications "this was intended/this wasn't intended", "discussions are going on about issue" etc.
Marketing gets approval and the charge to "get engagement" and so gets earlier approval to share images and promotions to "generate buzz". Being a licensed property, things need to go through approvals, and these are higher priority and have less detail... so there's less info that might be "corrected". For example - cute shark will be a new character! Plaster it on social media! His stats? Well if we post them today, they might shift a bit tomorrow. Plus, writing all that out in Markdown is not as easy as slapping jpegs on Facebook feeds.
Finally, the community management "team" - they may not be in the literal basement as in Mythic Quest but probably one employee and volunteers, who since they are charged with managing "them that are already got" don't get priority approvals to post the information they might happen to know, if someone remembered to tell them. (No offense to Sokun et al, I just know some of the pain).
Just how I've seen it play out in other efforts I've been involved with or witnessed.
I appreciate what they are trying to do with the game, but communication is definitely NOT the strong suit of Broken Circle.
The latest example: Why was no information sent out about Jeff in DDQ and for people not to play the nodes early if they wanted to battle Jeff?
It's like the people creating the game forget (or don't) tell the people doing communication what they have actually done. So nothing gets passed to us (the gamers) to make proper decisions.
This feels like a manual solution, but a reasonably codified one. I appreciate the effort and look forward to seeing it in action.
This seems like a good temporary solution for a problem that should ultimately be fixable. I’m grateful to whoever thought of this!
Ha ha ha ... and you guys used to heap so much praise on Broken Circle for their great communication compared to the previous crew.
@killahKlown said: Ha ha ha ... and you guys used to heap so much praise on Broken Circle for their great communication compared to the previous crew.
They put the shark in the corner. Nobody puts the shark in the corner.
I almost can hear them talking: "Those spoiled guys from the official forum! They are too critics and even worse, they almost instantly notice any typo! It's better to post the info in Facebook, at least in there everyone is a hater and it's not needed to read the comments. Or post it on reddit or on discord, they are nicer and even they buy beers when they are happy with the news".
So we get to be the villains then. You should enjoy that @Bad!
Both can be true. They started out great. But it requires effort and continuous energy.
There could be a lot of reasons for a drop off (positions / responsibility set for the role or team who does the comms could have changed, personnel could have changed, heck it could be as simple as switching ticketing/tracking systems and having to manually redefine all of the tasks and this one got left off or the definition changed. There’s a lot of variables in a development environment which are shielded away from the public.
I’ll still give them credit for the initial comms push and for trying to work with the community now.
the nature of this game is always that it is going to have a skeleton dev crew. All live ops games are a game of fluid, realtime return on investment. It was long my suspicion they were going to come in hard with their exploratory team, then taper off to a team that can be supported by the game. a community manager position is very unlikely to be somebody who is ONLY charged with doing that at this point in the game's lifecycle. Maybe it's a producer who is doing it as a tertiary hat they are wearing, maybe it's an intern, who knows. but it's a cost, and at some point you have to figure if it's "needed" or not. I would bet that as much as the 9 of us on the forum would like it to matter, it probably doesn't in the grand scheme of things.
Wait there are 9 of us now?!?!? Our numbers are going up!
@ThaRoadWarrior said: the nature of this game is always that it is going to have a skeleton dev crew. All live ops games are a game of fluid, realtime return on investment. It was long my suspicion they were going to come in hard with their exploratory team, then taper off to a team that can be supported by the game. a community manager position is very unlikely to be somebody who is ONLY charged with doing that at this point in the game's lifecycle. Maybe it's a producer who is doing it as a tertiary hat they are wearing, maybe it's an intern, who knows. but it's a cost, and at some point you have to figure if it's "needed" or not. I would bet that as much as the 9 of us on the forum would like it to matter, it probably doesn't in the grand scheme of things.
Here's the thing - I do agree with you 100% but this whole thing must have taken up time, cost and invention/brainstorming so for it to be dead on arrival if you have limited resources - well if it was my baby I would be pretty annoyed. We haven't even really addressed the most head scratching part either. If you are going to do something with Crash of the Titans which you redesigned to be a Monday oriented event why would you not schedule your event to be on a Monday?
@DAZ0273 said: @ThaRoadWarrior said: the nature of this game is always that it is going to have a skeleton dev crew. All live ops games are a game of fluid, realtime return on investment. It was long my suspicion they were going to come in hard with their exploratory team, then taper off to a team that can be supported by the game. a community manager position is very unlikely to be somebody who is ONLY charged with doing that at this point in the game's lifecycle. Maybe it's a producer who is doing it as a tertiary hat they are wearing, maybe it's an intern, who knows. but it's a cost, and at some point you have to figure if it's "needed" or not. I would bet that as much as the 9 of us on the forum would like it to matter, it probably doesn't in the grand scheme of things. Here's the thing - I do agree with you 100% but this whole thing must have taken up time, cost and invention/brainstorming so for it to be dead on arrival if you have limited resources - well if it was my baby I would be pretty annoyed. We haven't even really addressed the most head scratching part either. If you are going to do something with Crash of the Titans which you redesigned to be a Monday oriented event why would you not schedule your event to be on a Monday?
@DAZ0273 said:
Because it's taco TUESDAYS, d'oh.
@Bowgentle said: @DAZ0273 said: @ThaRoadWarrior said: the nature of this game is always that it is going to have a skeleton dev crew. All live ops games are a game of fluid, realtime return on investment. It was long my suspicion they were going to come in hard with their exploratory team, then taper off to a team that can be supported by the game. a community manager position is very unlikely to be somebody who is ONLY charged with doing that at this point in the game's lifecycle. Maybe it's a producer who is doing it as a tertiary hat they are wearing, maybe it's an intern, who knows. but it's a cost, and at some point you have to figure if it's "needed" or not. I would bet that as much as the 9 of us on the forum would like it to matter, it probably doesn't in the grand scheme of things. Here's the thing - I do agree with you 100% but this whole thing must have taken up time, cost and invention/brainstorming so for it to be dead on arrival if you have limited resources - well if it was my baby I would be pretty annoyed. We haven't even really addressed the most head scratching part either. If you are going to do something with Crash of the Titans which you redesigned to be a Monday oriented event why would you not schedule your event to be on a Monday? Because it's taco TUESDAYS, d'oh.
@Bowgentle said:
Ah, yes, I didn't think of that! Nothing to see here.