Help needed: purchasing the 4/1 Offer on iOS

System
System Posts: 1,034 Chairperson of the Boards
edited April 2023 in MPQ General Discussion
This discussion was created from comments split from: $1 VIP.

Comments

  • tHias75
    tHias75 Posts: 2 Just Dropped In

    Hi, I’m new here and couldn’t find a way to start a new post so a big sorry in advance for (kinda) hijacking this thread.

    I just tried to become a VIP as the 4/1 offer is quite tempting but even after switching Game Data Save from Facebook to Apple I get this In-Game message:

    PURCHASE FAILED
    The account you are signed in with is not authorized to make purchases. Please change you [sic!] account settings and try again.

    I’m a bit at a loss here. Where are these “account settings” supposed to be?
    I can’t find them anywhere in the iOS version which is the only way I ever played this game.

    Please help! Thank you!

  • Scofie
    Scofie GLOBAL_MODERATORS Posts: 1,399 Chairperson of the Boards

    Hi, I've split it out a a new discussion for you. Hopefully it will get an answer quicker for you. Welcome to the forum!

  • Scofie
    Scofie GLOBAL_MODERATORS Posts: 1,399 Chairperson of the Boards

    I'm not an Apple user (other than work) but it sounds like it's in the iPhone account settings rather than the game settings.

  • dianetics
    dianetics Posts: 1,656 Chairperson of the Boards
    edited April 2023

    Contact Apple support through the Apple support app

    This thing

  • Scofie
    Scofie GLOBAL_MODERATORS Posts: 1,399 Chairperson of the Boards

    @tHias75 - let me know once it is resolved and I'll close the discussion.

  • tHias75
    tHias75 Posts: 2 Just Dropped In

    Hi @Scofie … you can close this.
    Thank you for your help! :)

This discussion has been closed.

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