OKTAGON Q&A Session - March 2023

Oktagon_Support
Oktagon_Support ADMINISTRATORS Posts: 2,945 Chairperson of the Boards

Hi everyone,
How are you?
Here's another Q&A SESSION.
We will answer the questions posted by March 31st, so please send your questions and doubts HERE.
Make sure to submit only 2-3 questions maximum, this way the team is able to focus and will try to answer all questions in a given month.

Thank you for all the support,
Rebeca

Comments

  • Namelesstoon
    Namelesstoon Posts: 10 Just Dropped In
    edited 11 March 2023, 22:40

    My February question was missed/skipped, so I will copy/paste it again here.

    Back in November. there was a post entitled "Help us with feedback for a new feature!". it triggered a good amount of interest and discussion, but we heard no more about it.

    Now 3 months later, any chance we could have an update? Has this been abandoned? Is there any progress? Do you need or want some feedback or suggestions from us in the community?

    I enjoyed reading the thoughtful comments of so many players, it would be nice to hear what has come of their feedback. 😀

  • Tremayne
    Tremayne Posts: 1,529 Chairperson of the Boards

    @Namelesstoon - did you submit your question as described or did you only write it here on the forum?

  • Namelesstoon
    Namelesstoon Posts: 10 Just Dropped In

    is writing it here on the forum not the way to do it? it eould be a shame if there was another way of doing it taking away from posting in the forum and adding tobthe quiet around here...lol

  • Namelesstoon
    Namelesstoon Posts: 10 Just Dropped In

    Well, I found the hyperlink (though having it on the word here leaves it with a bit of a double interpretation of here in this thread.) Thank you Tremayne for tipping me off to my error so that I can correct it this month. 😉

  • Tremayne
    Tremayne Posts: 1,529 Chairperson of the Boards
    edited 12 March 2023, 11:36

    @Namelesstoon said:
    is writing it here on the forum not the way to do it? it eould be a shame if there was another way of doing it taking away from posting in the forum and adding tobthe quiet around here...lol

    Yes, it is not very intuitive, but I think, you and I are not the only one to have fallen in this trap. It is annoying to have your question ignored, but that is the happens.

    I hope you get a response this month.

  • Janosik
    Janosik Posts: 133 Tile Toppler

    Have you had any FAQ questions submitted this month?

    question also submitted via webform

  • Asylamb
    Asylamb Posts: 132 Tile Toppler

    @KrizzB had a very reasonable question in the January thread:

    Isn't the point of this to read the questions, discuss with the devs and get answers, then come back here and post those answers?
    There are wayyy too many instances of the generic "We shared this with the devs, thanks" responses to justify us investing any effort into this anymore..

    That might also be a reason why the February thread was closed without any questions to answer.

  • Asylamb
    Asylamb Posts: 132 Tile Toppler

    It seems like you're looking for feedback (which is relatively one-way, Players share their experience with Devs), but erroneously call it Q&A (which are two-way interactions).

  • KrizzB
    KrizzB Posts: 86 Match Maker

    @Asylamb said:
    @KrizzB had a very reasonable question in the January thread:

    Isn't the point of this to read the questions, discuss with the devs and get answers, then come back here and post those answers?
    There are wayyy too many instances of the generic "We shared this with the devs, thanks" responses to justify us investing any effort into this anymore..

    That might also be a reason why the February thread was closed without any questions to answer.

    I never actually posted that question other than writing in the thread, maybe I'll try sending it in this month to see where it leads..

  • Mainloop25
    Mainloop25 Posts: 1,774 Chairperson of the Boards

    @Namelesstoon said:
    is writing it here on the forum not the way to do it? it eould be a shame if there was another way of doing it taking away from posting in the forum and adding tobthe quiet around here...lol

    It took me about a year to learn this

  • Oktagon_Support
    Oktagon_Support ADMINISTRATORS Posts: 2,945 Chairperson of the Boards

    Hey guys,
    I'm sorry for the confusion. I'll try to rewrite it to make it more apparent that the questions must be submitted in the forms.
    Thanks so much for the feedback! 😁
    Rebeca.

  • Janosik
    Janosik Posts: 133 Tile Toppler

    @Oktagon_Support said:
    Hey guys,
    I'm sorry for the confusion. I'll try to rewrite it to make it more apparent that the questions must be submitted in the forms.
    Thanks so much for the feedback! 😁
    Rebeca.

    Maybe just do away with the forms and read the posts in the thread?

    It's no different from reading the posts in the Suggestions & Feedback subforum, and you already read those... .... right? I mean you do read those? Or is it just a graveyard where suggestions go to die? If so, and it serves no purpose, then maybe delete it?