Watch ad: ad plays then black screen and no reward

Robertmarkbram
Robertmarkbram Posts: 12 Just Dropped In

Since yesterday, when I go to "Watch ad", I see the ad, but then get a black screen with no option other than to force quit the game and receive no reward.

  • Client Version: 6.0.0.60933
  • Data Version: 6.0.0.61004 (0)
  • Server Version: 3.8.0

Rob
:)

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Comments

  • Robertmarkbram
    Robertmarkbram Posts: 12 Just Dropped In

    Also, turning audio off in the game doesn't affect ads, which happily play sound.

  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards

    @Robertmarkbram - don’t post your UID on these forums. You should remove it immediately!

    If you want to have support look at your account, you should make a ticket (in-game or on the support section of this webpage). In that ticket you can describe the actual need for support to look into.

  • Robertmarkbram
    Robertmarkbram Posts: 12 Just Dropped In

    Thanks for that.