Anyone know when CS are back?

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rg72
rg72 Posts: 113 Tile Toppler
in MPQ Bugs and Technical Issues

Does anyone know if the CS team are back before or after New Year?

My VIP renewal failed again on the 26th and I raised a ticket. I knew it wouldn’t be looked at over Christmas but not sure when to expect a response.

Thanks

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  • Sekilicious
    Sekilicious Posts: 1,766 Chairperson of the Boards
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    Most companies I have worked for take the week after Xmas off, coming back after New Years. I would guess January 2 things start to return to normal. Sorry I can’t be of more help.

  • KGB
    KGB Posts: 2,937 Chairperson of the Boards
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    I'm going to guess Jan 3rd since Jan 2nd is a Monday and the Jan 1st holiday is going to be observed on that day since Sunday is already a day off.

    KGB

  • rg72
    rg72 Posts: 113 Tile Toppler
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    Thanks both

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