80 gold booster pack SNC has no masterpieces?!? [Investigating]

Tremayne
Tremayne Posts: 1,693 Chairperson of the Boards
edited July 2022 in MtGPQ Bugs & Technical Issues
As the title says, is that correct that there are no masterpieces included?

Comments

  • Julie71
    Julie71 MTGPQ Mod Posts: 707 Critical Contributor
    @Oktagon_Support ???
  • Julie71
    Julie71 MTGPQ Mod Posts: 707 Critical Contributor
     says zero %
  • IPA
    IPA Posts: 15 Just Dropped In
    Is this still on the radar?  Thought it was being investigated some time ago.  
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards

    Hello guys,

    Thank you for all the information provided, this issue is already being investigated!
    If you have any additional information that you consider relevant, please don't hesitate to send me 😊

    Rebeca.


  • stikxs
    stikxs Posts: 533 Critical Contributor
    How is this still an issue, SNC was released over a month ago?
  • jtwood
    jtwood Posts: 1,285 Chairperson of the Boards
    edited July 2022
    Yeah, it's pretty mind boggling
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    Hello guys,
    We tested it here and uninstalling and reinstalling the app resolved the issue. Can you try it to see if it works for you too?
    If you have a Guest account, please write down your UIDs before reinstalling, so we can restore your account 😁
    Rebeca.
  • jtwood
    jtwood Posts: 1,285 Chairperson of the Boards
    Oktagon_Support said:
    Hello guys,
    We tested it here and uninstalling and reinstalling the app resolved the issue. Can you try it to see if it works for you too?
    If you have a Guest account, please write down your UIDs before reinstalling, so we can restore your account 😁
    Rebeca.
    Will there be any effort to compensate people who opened the 0% packs before this fix was announced?
  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards
    I’m not a fan of having to uninstall the app, due to so many different reasons, but I made the plunge and reinstalled the app. Yes, it worked (for me) but I sure was anxious doing it.

    @jtwood - great idea. Let us see if you’ll get a response.
  • Xibvert
    Xibvert Posts: 113 Tile Toppler
    Reinstalling fixed it for me too.

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