Hello guys,
Thank you for all the information provided, this issue is already being investigated!If you have any additional information that you consider relevant, please don't hesitate to send me 😊
Rebeca.
Oktagon_Support said: Hello guys,We tested it here and uninstalling and reinstalling the app resolved the issue. Can you try it to see if it works for you too?If you have a Guest account, please write down your UIDs before reinstalling, so we can restore your account 😁Rebeca.