Missing reward from event quest

Mainloop25
Mainloop25 Posts: 1,961 Chairperson of the Boards
in MtGPQ Bugs & Technical Issues
I obtained this reward which is supposed to be a bonus rare card, but the graphic was blacked out and nothing was added to my vault.

Comments

  • Fliggl
    Fliggl Posts: 58 Match Maker
    edited May 2022
    +1

    Came here for the same reason...

    Made a screenshot, too. Looks the same (just without the 1151 pinkies :smiley: )
  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards
    edited June 2022
    Update didn’t get anything 

    My Quest journal looks the same but I have not been able to claim that reward yet, so it seems to be a general error
  • Disarray
    Disarray Posts: 26 Just Dropped In
    Same here. No rare card added.
  • Mainloop25
    Mainloop25 Posts: 1,961 Chairperson of the Boards
    Fliggl said:
    +1

    Came here for the same reason...

    Made a screenshot, too. Looks the same (just without the 1151 pinkies :smiley: )
    Lol that's what two months of VIP with nothing to spend them on will get you 😜
  • Taranis
    Taranis Posts: 19 Just Dropped In
    I have also this.
  • KrizzB
    KrizzB Posts: 92 Match Maker
    This happened to me as well..
  • Mainloop25
    Mainloop25 Posts: 1,961 Chairperson of the Boards
    Thanks for rectifying this!
  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards
    edited June 2022
    Mainloop25 said:
    Thanks for rectifying this!
    What do you mean? 

    I have seen nothing in my app. Have you made an in game ticket or something?
  • Fliggl
    Fliggl Posts: 58 Match Maker
    Mainloop25 said:
    Thanks for rectifying this!
    Yeah, what do you mean?
  • DREAMER
    DREAMER Posts: 16 Just Dropped In
     same here
  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards
    @Oktagon_Support - could you please chime in on this thread. What is going on with this bug report? Is it being investigated or what?
  • jtwood
    jtwood Posts: 1,285 Chairperson of the Boards
    Are we supposed to claim this or not? I’ve been holding off awaiting some guidance. 
  • stikxs
    stikxs Posts: 533 Critical Contributor
    I claimed mine today and while it still had the black square it did give me the znr rare pack in the vault.
  • jtwood
    jtwood Posts: 1,285 Chairperson of the Boards
    stikxs said:
    I claimed mine today and while it still had the black square it did give me the znr rare pack in the vault.
    Same for me. Appreciate the update. 
  • Mainloop25
    Mainloop25 Posts: 1,961 Chairperson of the Boards
    Tremayne said:
    Mainloop25 said:
    Thanks for rectifying this!
    What do you mean? 

    I have seen nothing in my app. Have you made an in game ticket or something?
    I got it in my inbox the next day
  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards
    Mainloop25 said:
    Tremayne said:
    Mainloop25 said:
    Thanks for rectifying this!
    What do you mean? 

    I have seen nothing in my app. Have you made an in game ticket or something?
    I got it in my inbox the next day
    Without doing anything in game? No ticket or other actions? Because if have seen nothing and I have decided to make a ticket. 
  • Disarray
    Disarray Posts: 26 Just Dropped In
    Would be nice to hear from support instead of playing guessing game.
  • Mainloop25
    Mainloop25 Posts: 1,961 Chairperson of the Boards
    edited June 2022
    Tremayne said:
    Mainloop25 said:
    Tremayne said:
    Mainloop25 said:
    Thanks for rectifying this!
    What do you mean? 

    I have seen nothing in my app. Have you made an in game ticket or something?
    I got it in my inbox the next day
    Without doing anything in game? No ticket or other actions? Because if have seen nothing and I have decided to make a ticket. 
    I did submit a ticket, yes. But I sent the ticket even before I made this thread.
  • Tremayne
    Tremayne Posts: 1,693 Chairperson of the Boards
    I received my ZNR rare booster after making an ingame ticket. Thanks
  • Fliggl
    Fliggl Posts: 58 Match Maker
    Yeah, same here! Thanks

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