HoD mail prize errored out

pemungkah
pemungkah Posts: 8 Just Dropped In
Attempted to claim it, got multiple “something went wrong” messages, cancelled. No longer in the mailbox. 

Comments

  • Tremayne
    Tremayne Posts: 1,642 Chairperson of the Boards
    Have you double checked that your library doesn’t have a “new” card?

    if not contact customer support and state your issue. Maybe they will reimburse you the missing gift.
  • pemungkah
    pemungkah Posts: 8 Just Dropped In
    Nope, no new card. Will try CS.