My subscription packs do not include cards from the current set.

spellsmasher
spellsmasher Posts: 55 Match Maker
in MtGPQ Bugs & Technical Issues
I just got my subscription packs from my week 1 gold subscription, opened the rare card and got a duplicate. I checked the rest of the packs card pools and they do not include the current set of cards.

Comments

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    I apologize for the inconvenience this may have caused.
    So that we can investigate the problem could you PM me your UID number?
  • naabaldan
    naabaldan Posts: 574 Critical Contributor
    This issue is already under investigation. Just open an ingame ticket and you will receive updated boosters,
  • WulFgaR77
    WulFgaR77 Posts: 47 Just Dropped In
    naabaldan said:
    This issue is already under investigation. Just open an ingame ticket and you will receive updated boosters,
    Do you already have them? 
  • naabaldan
    naabaldan Posts: 574 Critical Contributor
    Yes, it took some time cause it was weekend, but yes, i got them and other friends too
  • WulFgaR77
    WulFgaR77 Posts: 47 Just Dropped In
    Ok, I have to wait... Thanks for info! 
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    Hey guys,
    This problem has already been fixed by our team!
    However, Boosters with the correct rewards will only be sent from now on. For those who have already received their rewards please contact Customer Service, they will help you with this problem.
    You can submit a ticket through the app, in Settings> Help Center or by accessing this link: https://d3go.helpshift.com/hc/en/4-magic-puzzle-quest/contact-us/
    I apologize for the inconvenience this issue has caused.

    Rebeca

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