R237 Update Bug. Pending, won't install = resolved

BlackWidower
BlackWidower Posts: 250 Mover and Shaker
edited September 2021 in MPQ Bugs and Technical Issues
On my Android tablet, I am unable to update, it just says pending forever, I eventually cancelled it.
Tried it again later, it told me it was mandatory to install, tried, same thing.
Deleted app.  Re-installed, same thing.
Re-boot, same thing.
Updated on phone (also Android), updated no problem.

Android version 8.0.0

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  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    BlackWidower said:
    On my Android tablet, I am unable to update, it just says pending forever, I eventually cancelled it.
    Tried it again later, it told me it was mandatory to install, tried, same thing.
    Deleted app.  Re-installed, same thing.
    Re-boot, same thing.
    Updated on phone (also Android), updated no problem.

    Android version 8.0.0
    Thanks for letting us know.  Please share this with customer support at mpqsupport@d3go.com and someone from the team will be happy to look into it further.

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