Accurate Error Message

Unknown
Unknown
edited June 2014 in MPQ Suggestions and Feedback
Please consider implementing error messages that are more accurate/useful.

e.g.
Instead of "Check Internet Connection" at the MPQ loading screen, write "Servers Down at the Moment. Please Check Back in a While" if it's a server-side issue. It saves the players hassle of checking their 3G connection or restarting routers unnecessarily.

Thank you.

Comments

  • yendi
    yendi Posts: 29
    I won't defend D3's ludicrous series of outages, but as someone who does work (in a totally different arena) with stuff requiring connectivity, I'll note that it's probably impossible for the app to tell the difference between a server-side or client-side internet connectivity issue if it can't get to the server. Maybe a more generic message noting both possibilities would work instead.
  • emaker27
    emaker27 Posts: 285 Mover and Shaker
    edited May 2014
    Two solutions with first one being very easy...

    1. Text change to "Cannot connect to server"
    2. Check if the user device has an IP address, or is on 3G. If yes, display "Server is down and we have no clue when it's coming back". If no, "Check your internet connection dummy".
  • Unknown
    Unknown
    If not technically plausible to have the app recognize when there are server issues, how 'bout posting a notification on the forums?

    "Marvel Puzzle Quest servers down, expected up by 0900 GMT" or some variant.

    It would also be nice if the app remembered battles completed and gave credit for 'em.
  • Unknown
    Unknown
    bump

    Resurrecting this suggestion
  • Unknown
    Unknown
    What about "We probably screwed up again but count the blinking lights on your wifi router just in case."

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