Nodes of power reward bug?!? [Fixed]

Tremayne
Tremayne Posts: 1,756 Chairperson of the Boards
edited September 2021 in MtGPQ Bugs & Technical Issues
I am positively sure that the prize listed in the NOP event had 2 standard boosters in the 25-50 bracket. I also think the graphics showed me getting two such booster, but there is only one standard booster in my vault.

I have shut down the app and restarted it and tried to restore my purchases, but to no avail.

Anyone else experienced this?

Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • TheHunter
    TheHunter Posts: 351 Mover and Shaker
    I'm sure I read the same, it said 'standard booster' twice in the bracket. I ended up 6-25 but the rewards are almost the same (+5 pinkies for the next bracket). 
    I've ended up with one standard booster and one bonus rare card - is this the second standard booster? I checked the wiki and this is the expected reward.
  • Tremayne
    Tremayne Posts: 1,756 Chairperson of the Boards
    @Xucachris - I checked the wiki and saw the expected rare card, but I haven’t gotten that either seems like there is a bug.
  • Tremayne
    Tremayne Posts: 1,756 Chairperson of the Boards
    And the reply from CS was - the reward structure does not include a 2 standard booster reward. So it seem @Xucachris and I need to go and have our eyes checked. 

    Will try to get CS to own up to the error but we will see about that...
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,554 Chairperson of the Boards

    Hello guys, 

    Thank you for all the information provided, this issue will be investigated!

    Marcela.

  • Disarray
    Disarray Posts: 27 Just Dropped In
    Just to confirm - I also didn't receive said booster. Not that it matters though, my first KHM mythic, In Search of Greatness is still under investigation. It's been almost 3 months and honestly I just gave up - we are being told lies, it's not being investigated at all.
    On another note, sorry for being late - bug prevented me from posting so I had to deal with support first and it took almost a week.
  • Tremayne
    Tremayne Posts: 1,756 Chairperson of the Boards
    edited May 2021
    I got a response a few days ago. Apparently, the prize was a standard booster pack which had been deactivated. So the prize was received but not visible in my vault. They gave me a M21 Rare booster, which technically is not what was listed as a reward. 

    Though, I specifically went for the 26-50 bracket because I would avoid getting 100 orbs, I have moved on. Hope they get the reward graphics fixed next time around. 
  • Disarray
    Disarray Posts: 27 Just Dropped In
    Welp, good to know at least some of us get treated fairly. I received no compensation at all.
  • Tremayne
    Tremayne Posts: 1,756 Chairperson of the Boards
    @Disarray - so you reported the problem in the contact support function in the app and got rejected after CS acknowledged the problem?

Welcome!

It looks like you're new here. Sign in or register to get started.