Release Notes - 4.9.1

Magic:PQ Support Team
Magic:PQ Support Team ADMINISTRATORS Posts: 3,444 Chairperson of the Boards
in MtGPQ General Discussion

FIXES

  • Fixed the Enhance Gem's visual effect.

Comments

  • soultwist
    soultwist Posts: 325 Mover and Shaker
    After this update I can't get a match in Trial of the Planes Hard node.  The opponent just spins.  Do i need to wait until someone with the new patch plays?  I've tried 3 different PWers

    Rebooted phone  didn't fix

    Clearing all app data didn't help

    @Oktagon_Support


  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,444 Chairperson of the Boards

    Hi @soultwist

    When there's a new update and force update is not applied yet, there are players still using the old version while some players have updated the game to the new version.
    While players are using two versions of the game, finding an opponent during events can be tricky, because the system needs to find an opponent that is using the same game version as yours who have also joined the event you have entered.

    Marcela
  • soultwist
    soultwist Posts: 325 Mover and Shaker
    Finally got one, took longer then normal.  Thanks for the gem fix
  • AsianPirate
    AsianPirate Posts: 4 Just Dropped In
    Getting a constant "Error while loading assets" message with the patch. Tried restarting my device but no luck. Just me? 
  • Asylamb
    Asylamb Posts: 170 Tile Toppler
    AsianPirate said:
    Getting a constant "Error while loading assets" message with the patch. Tried restarting my device but no luck. Just me? 
    I've just updated the game and on the first launch had the same problem. But restarting helped.
  • ichine
    ichine Posts: 12 Just Dropped In
    AsianPirate said:
    Getting a constant "Error while loading assets" message with the patch. Tried restarting my device but no luck. Just me? 
    Me too  :/
    Can someone help me, please?

    @Oktagon_Support
    I started notice that some card didn't load their graphic this morning, then I decided to reinstall the app deleting my cache.

    Since then, I'm getting a constant "ERROR WHILE LOADING ASSETS".

    I tried to log in on another device and still impossible to enter, neither open a support ticket.

    Luckily I saved my UID on my phone, what can I do? 

    Thanks in advance
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,444 Chairperson of the Boards
    edited May 2021

    Hi everyone,

    We apologize for the bad experience within the game this weekend.
    We have had a fix on Saturday and our team is now investigating what happened.
    Whenever you have a technical issue or bug, please report to our Customer Support HERE.
    Thank you to all of you who reported here or via ticket with Customer Support. We truly appreciate it!

    I'll come back here once I have more info,
    Marcela.

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