{FIXED} Alliance Chat not working on Amazon Fire

Scruffyhansolo
Scruffyhansolo Posts: 25 Just Dropped In
edited March 2021 in MPQ Bugs and Technical Issues
Since the latest update the Alliance chat no longer works on my Amazon Fire.

Comments

  • tone465
    tone465 Posts: 3 Just Dropped In
    I have the same issue on my device. I do see team up requests but no other messages.
  • bowla33
    bowla33 Posts: 203 Tile Toppler
    Thirded. Amazon update has broken in game chat.

    I can see requests for TU and whatever I post but nothing my ally mates post.

    @Tombstone @IceIX @LakeStone
  • Blevsta
    Blevsta Posts: 7 Just Dropped In
    edited March 2021
    I can confirm this is happening to me as well. 

    2019 8" Amazon Fire Tablet - Broke
    2020 10" Amazon Fire Tablet - Broke
    On my LG G8 phone - Works

    Receive the message "No chat history currently available" in Alliance chat.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Thanks for reporting this.  Has everyone tried a hard restart of the app to see if that fixed the problem.  If not, we will get this bug to the right people to look at.  
  • Scruffyhansolo
    Scruffyhansolo Posts: 25 Just Dropped In
    I tried and it didn't seem to work.
  • Scruffyhansolo
    Scruffyhansolo Posts: 25 Just Dropped In
    LakeStone said:
    Thanks for reporting this.  Has everyone tried a hard restart of the app to see if that fixed the problem.  If not, we will get this bug to the right people to look at.  
    Just want to follow up and make sure a report was filed?
  • tone465
    tone465 Posts: 3 Just Dropped In
    I also tried a reset earlier today and still have the same issue.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Thanks for making this attempt today.  I spoke with the team and a hard reset worked for a similar issue like this in the past, but it sounds like it isn't this time around.  We are applying a fix and it will be in R224 where you can communicate with your same alliance mates.  Although, you should be able to communicate to any other players in your Alliance on an Amazon device in the meantime.  
  • tone465
    tone465 Posts: 3 Just Dropped In
    Thanks to you and the team for looking into it!
  • Scruffyhansolo
    Scruffyhansolo Posts: 25 Just Dropped In
    Well I must be the only one with an Amazon device in my Alliance since I get nothing in my chat so that doesn't help. Any time frame for the R224 update?
  • acescracked
    acescracked Posts: 1,197 Chairperson of the Boards
    tone465 said:
    I have the same issue on my device. I do see team up requests but no other messages.
    Same exact issue for me as well.
  • bowla33
    bowla33 Posts: 203 Tile Toppler
    Scruffyhansolo said:
    Well I must be the only one with an Amazon device in my Alliance since I get nothing in my chat so that doesn't help. Any time frame for the R224 update?
    2 weeks from the last update.
  • Blevsta
    Blevsta Posts: 7 Just Dropped In
    Chat on Amazon Fire fixed in version R224. Working on my devices.
  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    Blevsta said:
    Chat on Amazon Fire fixed in version R224. Working on my devices.
    Awesome, thanks for the confirmation!

Categories