Investigating: Lost Game Save on Amazon Devices (3/15/21)

LakeStone
LakeStone Posts: 1,377 Community Moderator
in MPQ General Discussion
The team created the following FAQ to communicate those experiencing game save issues on Amazon Devices after the release of R223.

https://d3go.helpshift.com/a/marvel-puzzle-quest/?s=current-known-issues&f=known-issue-lost-game-save-on-amazon-devices-3-15-21&l=en
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Comments

  • LakeStone
    LakeStone Posts: 1,377 Community Moderator
    FAQ just updated an hour or so ago but the issue will be fixed in the next 2 days for those having issues on Amazon devices.
  • skittledaddy
    skittledaddy Posts: 999 Critical Contributor
    @LakeStone

    Where are the FAQs?
    I only see the link to the Issue Report above, and the report itself has no link in it to an FAQ page.

    While my primary account it not affected, my 2nd account is on a Kindle Fire and not knowing the scope of the problem I'm afraid to even turn it on right now.
  • Captain_Trips88
    Captain_Trips88 Posts: 268 Mover and Shaker
    Save has now been restored for me on Kindle, pretty quickly done which is appreciated. 

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