Hey Demiurge! This is what lack of communication gets you

Colognoisseur

For years I tried to get the powers that be to realize their silence was harmful. 

It looks like the current situation over the speed hack has proven that point. 

Imagine if when they got the first reports they actually posted across the platforms something like this:

we are aware of the use of an outside application being used to alter gameplay in an unfair manner. We are working on it. In the meantime if you use it you will be suspended because this is not intended gameplay..

We all know what they actually did, nothing. Their tried and true this too shall pass strategy which they have made their company motto. Now they’re truly stuck with the consequences of that silence. Maybe suffering through this might force a change. Sadly I suspect they are in their cone of silence waiting for this to pass. 

JangoLore

Heh, cone of silence.  Makes me think cone of shame.  

The rockett

I agree @Colognoisseur.  You have been one of the OG’s in this game trying to get the Dev team to be more active and engaged.   I know you are burnt out from trying for so long, which is sad.   I think we just ask that we get somebody to actually talk to the player base.  This has been an issue for years.  For a very short window we had a HUGE amount of communication, and then it was shut down from somebody at Demi or D3.  This is truly sad because so many issues could be prevented or resolved quicker if they would engage the player base more.  There are a few trolls that will be who they are, but a lot of us care about the game and want it to be successful. Personally I have played 2471 days non stop and want to keep going. I just wish and hope that one day they will change something and finally come here to truly talk to us.  

SnowcaTT

Let me check leaderboards and see what silence got them.

Oh, another buy club.

DeNappa

[insert Jeremy Clarkson "oh no! .... Anyway" meme image to illustrate their reaction to the exploit]

McPosterson

How is developer not responding after months?
on what platform can ask for refund for money spent?
So why not write to parent company Bandai and express complaints to them?

BeetleGeorge

The rockett said:

...  This is truly sad because so many issues could be prevented or resolved quicker if they would engage the player base more.  There are a few trolls that will be who they are, but a lot of us care about the game and want it to be successful. Personally I have played 2471 days non stop and want to keep going. I just wish and hope that one day they will change something and finally come here to truly talk to us.  

That they ever will work together with their user base is a nice dream I gave up a long time ago.
When I started playing I played in german. Then, I think at the introduction of wins counting in pvp, they completely destroyed usability for german users - the texts were not only wrong but too long so the really important information due to lack of space was not displayed at all. I offered to correct as much of the german texts as they wanted for free. They not only completely ignored my offer but after two weeks I got an email asking how satisfied I was with their handling of my request. After that I switched to the english version which was no problem for me. But I think there will have been other people who instead of switching just stopped playing. Since then I know what to think of their work and communication style.

Michael1957

I don’t think dev communications is a big problem. 18 of 20 of my alliance don’t even read the forum , they play for fun and get info either from me or posted in-game news. Of the tens of thousands minimum playing this game we have a minuscule percentage using the forum , which is primarily only for ONE REASON! ( Hint : it’s not game info )
   The word you’re erroneously thinking of is “feedback” if you’re semantically challenged 

HoundofShadow

I'm sure you guys know that the dev will do something about the exploits and here are the proofs:

1) Characteristics of MPQ Dev teams
For years, players in here have been saying that the dev don't care about the players and care only about money. They are greedy; they are a bunch of moneygrab. Therefore, their priority is to make sure they are making money and not losing money.

2) Effects of not closing exploits early
If cheats continue to exist in games and go unsolved, the net effect is that game company revenue will go down. Since our dev cares only about money, naturally, they will close exploits because not closing them will hurt their revenue.

3) Proof of closing of past exploits in MPQ
The veterans are aware that there are multiple examples where exploits were closed quickly because it hurts the dev's revenues. Once again, it further solidify the fact that the dev will do something about exploit because it cause them to lose money.

4) Dev's stance about cheating
The rockett was the one who asked this question and you were the one who started those Q&A threads. You guys are aware of how the dev is going to handle exploits and here's the link:

https://forums.d3go.com/discussion/comment/781200/#Comment_781200

The dev has said what they think about cheating, what they have done so far and what their procedure is.

Based on the above four set of evidences, a rationale person will be able to conclude that the dev will do something about the exploits. 

You guys want the dev to communicate in the forum and this is the kind of things you guys do to make them want to communicate. Is this some form of reverse psychology?