Token interaction soft lock across many events [Fix in 4.8]

JinQuiet

This is a bug with token (mostly buffed tokens but not always) interactions (destruction, returning back to hand) soft locking the game, causing you to quit the current match manually.

Game froze during the coalition game "Rise of Adventure" event on 02/07/2021

The bug has already been described by players on the official MTG PQ forums in multiple topics:
https://forums.d3go.com/discussion/84475/tokens-hang-games
https://forums.d3go.com/discussion/84469/goat-tokens
https://forums.d3go.com/discussion/84326/teferi-hero-of-dominarias-first-ability-causing-freeze-lockup-investigating

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This is the situation.

1. Game freeze during the coalition game "Rise of Adventure" event on 02/07/2021
Here is the card interaction that caused the trouble.

Vicious Wolf token CREATED AND BUFFED by "Garruk, Cursed Huntsman"'s 3rd ability "Cursed Predation"
Destroyed by card
"Hagra mauling" in the LANDFORMING mode
Primary effect of "Hagra mauling" triggered successfully but the secondary effect (summoning of the land token) didn't trigger and game went into the soft lock mode. The secondary "effect swirl" is still rotating. At this point there is no choice but to quit the game manually.

2. This bug happened many additional times with other cards. That interact with tokens. This is Training grounds.
Planeswalker: Teferi, Master of Time
Casting "Unsubstantiate" on the token created by "Militant Angel" caused the same soft lock effect.

3. Another instance. Awakened Inferno event. Node 2: Acolyte of Flame (left)
Planeswalker: Teferi, Master of Time
Casting "Stern Dismissal" on the token created by the permanent support, "Fleeting Elemental", caused the same soft lock effect again.


Please make fixing this problem the first priority. Thank you.

JinQuiet

At this point this situation is UNACCEPTABLE.

In this event "The Colossal Tussle" the objective for the
 Node 2 (right)
Explicitly states
 "Create 10 or more Creature Tokens Token during a single fight."

You fully aware. That TOKEN interactions cause game to SOFT LOCK. Why is this event with this objective was allowed to be run?

Just now while the event is active. My game SOFT LOCKED on this node and I'm robbed of the ability to get top rewards by the bug that was present in the game for a considerable time.
While the event is active I DEMAND THAT YOU GRANT ME AND EVERY PLAYER SOFT LOCKED OUT OF THE GAME on this node TO GET THE REWARDS THEY DESERVE!

I, and many other players, pay you MONEY. And in return you rob your grateful players out of the rewards they get not only by paying buy by investing their PERSONAL TIME into your game.
I'm ok with money spent. I'm not ok with you stealing my time by the inability to fix bugs that prevent me from getting rewards I invested TIME in.

Due to this bug I lost event points and rewards (most likely for 1-5 bracket) and because of the implementation of bracket system I'm going to be pushed down several (THREE to FIVE!!!) brackets which is simply unfair and I'd say just cruel. After all it's not my fault that game bugs don't allow me to reach the score I otherwise would have reached without any issues.

The way it stands right now you're disincentivizing people from doing what I'm doing now (reporting game problems) by issuing formal apology and bumping you up 1 BRACKET and giving something like 5 crystals (like it happened the last time). Obviously, it's not worth the effort and in the end will make game worse if people who, after a while, will stop reporting issues voluntarily. And I like this game and want it to continue being good.

Please. I ask you to grant me the points that were lost due to this game freeze or bump me to the bracket where that I will have reached if not for this game freeze (most likely 1-5 bracket) and grant me rewards earned in this event!

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This is a bug with token (mostly buffed tokens but not always) interactions (destruction, returning back to hand, replacing) soft locking the game, causing you to quit the current match manually.

The bug has already been described by players on the official MTG PQ forums in multiple topics:
https://forums.d3go.com/discussion/84475/tokens-hang-games
https://forums.d3go.com/discussion/84469/goat-tokens
https://forums.d3go.com/discussion/84326/teferi-hero-of-dominarias-first-ability-causing-freeze-lockup-investigating

It has been reported by me in this topic:
https://forums.d3go.com/discussion/84519/token-interaction-soft-lock-across-many-events

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This is the situation.

1. Game froze during the event "The Colossal Tussle" in the Node 2 (right)
Freeze happened when the token generated by [[Abhorrent Overlord]] was to replace the token created by [[Woe Strider]]
At this point the game went into the state when the only controls available to me are in the main menu.
The only way to proceed is to QUIT the game manually.
I did just that.


Once again, please, make fixing this problem the first priority. Thank you.

JinQuiet

Once again

In this event "The Colossal Tussle" the objective for the

 Node 2 (right)
Explicitly states
 "Create 10 or more Creature Tokens Token during a single fight."

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1. Game freeze during the event "The Colossal Tussle" in the Node 2 (right)

This happened on my opponent's turn when Nissa, Worldwaker Forest Tokens  created by first ability 1: Whispers of Zendikar
attacked and killed
Vicious Wolf Tokens created by first ability of Garruk, Cursed Huntsman 1: Hunting Pack

Game froze in the state when you can only quit it manually.

Magic:PQ Support Team

Hi guys,

Sorry about the delay coming here.

The fix regarding tokens will be available on the next release.

For now, we advise players to avoid using and mainly reinforcing tokens in anyways.

We will avoid Events with too many tokens as well.

Thank you for your patience,

Marcela.