app restart after returning from background [Can’t reproduce]

naabaldan

this is a real mess. posting in line app and switching back is enough to let the app restart itself in the mid of a match.
this is messing everything in the whole game.
mess events, mess perfect scores, mess game expirence,  messing just everything
pls remove this behavior instanrly

JinQuiet

This is the Topic where we (forum dwellers) are trying to document instances of such behaviour
https://forums.d3go.com/discussion/83786/switching-apps-during-mid-battle
Write something in that topic to raise awareness of the developers.

Magic:PQ Support Team

Thank you for the feedback, this issue will be investigated!

In order to help us, please provide the following information (please PM me the answer, or send it to Customer Support in-game):

• UID* (Do NEVER post publicly your UID number on the Forum)

• What device was used when it happened?

• Is it related to a specific event (or another specific battle)? Or even another part of the game (when you purchase something, editing deck, entering in any of the screens, when you level up your Planeswalker, etc)?

• If it is in a battle, a list of all cards in the deck and possible interactions that might have happened.

• In this case, the more information the player gives to us, the better. 

Thank you,

Marcela.

Magic:PQ Support Team

We tested the following devices without result in reproducing it.
- Samsung Galaxy S7;
- Samsung A10s;
- Huawei p10 Lite;
- iPad Air 2.

In order to help us, please provide the following information if you have it (you can PM me the answer if you prefer, or send it to Customer Support in-game):

• A screenshot of the battle log?

• The Planeswalker you were using and its level.

• Which Event and Node.

• All cards in the deck and possible interactions that might have happened.

Thank you,

Marcela.

Bubbles_CS

I love that you think a battle log will be available, let alone useful.