Chandra’s Incinerator doesn’t damage creatures when Chandra,Heart of Fire damages pw [Can’t reprodu]

Bubbles_CS

Chandra’s Incinerator didn’t trigger to damage my opponent’s creature when I used Chandra, Heart of Fire’s first ability targeting my opponent’s planeswalker. This trigger worked fine triggered by damage to pw by Pitchburn Devils or Awakened Flame (Chandra, Awakened Inferno’s first loyalty ability).

This happened in the Jiang Yanggu battle in the Duets of Mana - Tears and Memories event.

Magic:PQ Support Team

Thank you for the feedback!

This issue is now under investigation.

Magic:PQ Support Team

We could not reproduce this issue. If you face it again please let us know.

In order to help us, please provide the following information if you have it (you can PM me the answer if you prefer, or send it to Customer Support in-game):

• A screenshot of the battle log?

• The Planeswalker you were using and its level.

• Which Event and Node.

• All cards in the deck and possible interactions that might have happened.

Thank you,

Marcela.

Bubbles_CS

No battle log available, but the planeswalked, event & node, and relevant cards and abilities are all given above. Please let me know if you need me to repeat this information.

Gorthawer

Same here- tried red Chandra deck - triggers on all skills, creature damage skills, but totally DO NOT TRIGGER on any vanguard skill damage - tried new ugin support - no reduction, the Royal scions - no reduction after resourcefull damage

Deck https://ibb.co/K2CjGkT

Log https://ibb.co/TLS2LW5

Event: zendikar expedition

Planeswalker : Chandra  Awaken Inferno lv60

Tried with several fights - same result.