Didn't Recieve Thriss, Nantuko Primus [FIXED]

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Endbringer
Endbringer Posts: 148 Tile Toppler
edited September 2020 in MtGPQ Bugs & Technical Issues
My girl and I both just spent $19.99 on the Thriss, Nantuko Primus Bundle and did not recieve the card! This is ridiculous. We both put a ticket in about it. Be careful!

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  • Helgaroth
    Helgaroth Posts: 43 Just Dropped In
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    Me too! The other offers are the same they show the cards but in fact you will only get runes and crystals!
  • Tremayne
    Tremayne Posts: 1,629 Chairperson of the Boards
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    I thought something was wrong when I saw that the package did not have the cards listed. It seems several new packages in the store are bugged.
  • Gormhaus
    Gormhaus Posts: 190 Tile Toppler
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    Was just going to post about not being able to view the card. Thanks!
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,338 Chairperson of the Boards
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    Guys, we apologize for the issue and our team is already aware and working on the fix!
    It will be very simple to resolve this with Customer Support.
    Please open a ticket providing UID and transaction receipt.

    Thank you for your patience,
    Marcela.
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,338 Chairperson of the Boards
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    The Bundle is back in the store and it's working properly now!
  • Endbringer
    Endbringer Posts: 148 Tile Toppler
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    Both me and my girl have received ours now. It was pretty soon after that we got a ticket response and the reimbursement. Thanks for the quick fix.

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