Didn't Recieve Thriss, Nantuko Primus [FIXED]

Endbringer
Endbringer Posts: 156 Tile Toppler
edited September 2020 in MtGPQ Bugs & Technical Issues
My girl and I both just spent $19.99 on the Thriss, Nantuko Primus Bundle and did not recieve the card! This is ridiculous. We both put a ticket in about it. Be careful!

Comments

  • Helgaroth
    Helgaroth Posts: 44 Just Dropped In
    Me too! The other offers are the same they show the cards but in fact you will only get runes and crystals!
  • Tremayne
    Tremayne Posts: 1,695 Chairperson of the Boards
    I thought something was wrong when I saw that the package did not have the cards listed. It seems several new packages in the store are bugged.
  • Gormhaus
    Gormhaus Posts: 190 Tile Toppler
    Was just going to post about not being able to view the card. Thanks!
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    Guys, we apologize for the issue and our team is already aware and working on the fix!
    It will be very simple to resolve this with Customer Support.
    Please open a ticket providing UID and transaction receipt.

    Thank you for your patience,
    Marcela.
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    The Bundle is back in the store and it's working properly now!
  • Endbringer
    Endbringer Posts: 156 Tile Toppler
    Both me and my girl have received ours now. It was pretty soon after that we got a ticket response and the reimbursement. Thanks for the quick fix.

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