The Colossal Tussle - Softlock on AI's side with no reason [Couldn't Reproduce]

naabaldan
naabaldan Posts: 550 Critical Contributor
edited October 2020 in MtGPQ Bugs & Technical Issues
Just as the title said, the game stopped continuing without any noticeable reason.
Last entry of battle log is mana gain while in the beginn of turn phase.
Not to mention that this spoils my ranking and rewards, as it did way to often.
I hate softlocks
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Comments

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,442 Chairperson of the Boards
    Thank you for the feedback!
    This issue is now under investigation.
    If you have any other pieces of information about what might have happened, please be sure to let me know!
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,442 Chairperson of the Boards
    We were not able to reproduce it.

    In order to help us, please provide the following information (please PM me the answer, or send it to Customer Support in-game):

    • UID* (Do NEVER post publicly your UID number on the Forum)

    • What device was used when it happened?

    • Which Node/Battle?

    • A list of all cards in the deck and possible interactions that might have happened.

    • In this case, the more information the player gives to us, the better. 

    Thank you,

    Marcela.

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