Game Just paused [Couldn't Reproduce]

Danicidreira
Danicidreira Posts: 3 Just Dropped In
edited October 2020 in MtGPQ Bugs & Technical Issues
Hi,

I Just have to abanddon  a game because the AI stops playing (not a freeze because the game effects was ongoing). I waited for more the 5 min...

 It's in this New event and the opponent planeswalker os Oko.

Just want to know what i can do if it's happens again.

Comments

  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards
    Thank you for the feedback!
    This issue is now under investigation.
  • Bubbles_CS
    Bubbles_CS Posts: 332 Mover and Shaker
    I found that Greg playing vanguards lately cause significantly more slowdown than I usually experience.
  • Magic:PQ Support Team
    Magic:PQ Support Team ADMINISTRATORS Posts: 3,476 Chairperson of the Boards

    We were not able to reproduce it.

    In order to help us, please provide the following information (please PM me the answer, or send it to Customer Support in-game):

    • UID* (Do NEVER post publicly your UID number on the Forum)

    • What device was used when it happened?

    • Is it related to a specific event (or another specific battle)? Or even another part of the game (when you purchase something, editing deck, entering in any of the screens, when you level up your Planeswalker, etc)?

    • If it is in a battle, a list of all cards in the deck and possible interactions that might have happened.

    • In this case, the more information the player gives to us, the better. 

    Thank you,

    Marcela.

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