Survival/Special missions resetting

shaka

This is happening a LOT to me, if for any reason i cannot fight the 8-10 battles from the survival/Special missions and i want to come back where i left it, the game tells me that i have lost my chances and i need to wait 24 hours for resetting. I already complained in the last event and it happened to me once again in the current special missions event. Now, what is worst, it happened with both factions and tomorrow when it resets itself, instead of letting me play the whole event, it takes me back where i left it AND WITH THE LIFES I HAD. This is dumb... you are supposed to have 3 lives in this current event, i haven’t used any and i cannot go back and play because is telling me i don’t have any! 

Tombstone

We’re sorry that you have trouble with the Survival Event, Could you could you contact the Customer Support team at GIJoeSupport@d3go.com

They can look into this issue for you.

shaka

Tombstone said:

We’re sorry that you have trouble with the Survival Event, Could you could you contact the Customer Support team at GIJoeSupport@d3go.com

They can look into this issue for you.

Did that before posting here and no help or solution was given...