Facebook Login iOS Workaround

bk1234

First I want to recognize Support for coming up with a workaround while finding a solution to this problem. 

If you are on iOS and unable to access the game: 

(Pasted from In-game support FAQ)

Facebook Login Issue (iOS) (5/16/2020)

We are sorry to hear that you are having trouble accessing your account on iOS devices with OS version 13+. Our team is aware and investigating the issue with Facebook account login.

Here is a possible solution by following these steps:

1 - Discover your Guest UID:
Open the game and enter without trying to connect to Facebook. If you have never logged as a guest you will proceed to the tutorial. You can pause the first tutorial battle and you will find the UID below the Pause pop-up. 
If you have already completed the tutorial, just proceed to the settings screen and check your UID.

2- Discover your Facebook UID:
To do that, you need to follow these steps:
On the browser: open your Facebook and go to: Settings and Privacy > Settings > Apps and Sites (you search on left) > Look for: Magic The Gathering Puzzle Quest and click > Search for: “Your User ID is” and send us this number.
On Facebook App: Settings > Apps and Websites > Logged in with Facebook > Look for: Magic The Gathering Puzzle Quest and click > Search for: “Your User ID is” and send us this number.

With both UIDs, we will be able to transfer everything from your Facebook account to your Guest account and you will be able to continue playing Magic: Puzzle Quest until we fix this issue with the Facebook login.

All your data from the Facebook account will be linked to your device account, and all progress will be linked to this account. But don't worry, our team is working to resolve the Facebook issue, and when solved the players that have transferred the account to the device will be able to opt to transfer the account to Facebook again (with all data updated). 

We apologize for the inconvenience and thank you for your patience. 

MagicPQ Support Team