[Investigating] Whale Event NOT Working Properly
REM
Posts: 26 Just Dropped In
Dejavu. Here we go again.
Instead of not being able to advance, there's no game background displayed, just the info.
https://ibb.co/NWCKvrW
I already lost a life trying the battle, but there is no battle.
This is also happening to other people in my Alliance.
Instead of not being able to advance, there's no game background displayed, just the info.
https://ibb.co/NWCKvrW
I already lost a life trying the battle, but there is no battle.
This is also happening to other people in my Alliance.
0
Comments
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REM said:Dejavu. Here we go again.
Instead of not being able to advance, there's no game background displayed, just the info.
https://ibb.co/NWCKvrW
I already lost a life trying the battle, but there is no battle.
This is also happening to other people in my Alliance.
Same issue for me
0 -
Can you both try force closing the application, restarting your devices, and then relaunching?
If you continue to have this problem, could you please submit a ticket to Customer Support with the make, model, and operating system version of your device along with a screenshot of what you are seeing on your end?0 -
I already posted a screenshot here. Doesn't matter anymore, I'm done with this game.0
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Tombstone said:Can you both try force closing the application, restarting your devices, and then relaunching?
If you continue to have this problem, could you please submit a ticket to Customer Support with the make, model, and operating system version of your device along with a screenshot of what you are seeing on your
end?
I will submit a ticket.0 -
We are currently looking into this issue and will update this FAQ once we have more info. https://d3go.helpshift.com/a/g-i-joe-war-on-cobra/?s=current-known-issues&f=known-issue-unable-to-progress-in-survival-mode-5-1-20&l=en0
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Not quite a complete fix but we have a workaround that will help players bypass the issue. Details in the updated FAQ here (also details are in the in-game news section). https://d3go.helpshift.com/a/g-i-joe-war-on-cobra/?s=current-known-issues&f=known-issue-unable-to-progress-in-survival-mode-5-1-20&l=en0
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