vip master subscription mess up

naabaldan
naabaldan Posts: 578 Critical Contributor
I just upgraded my vip master subscription from vip 11 to vip 12, but instead of being vip 12 now it is down to vip 2 with ALL vip 2 rewards from inital to week 4 in my inbox. additionly all vip offers regarding to my previous vip level are nore available in the vault anymore. My subsription runs from the very first day it was available.
Next issue: my Vip subscription only last for 28 days (since the last renewal) instead of 30, but google subscription renews on a 30 days basis leading to desynchronisation.

Comments

  • naabaldan
    naabaldan Posts: 578 Critical Contributor
    Ingame support has fixed the issue, fast. Thank you!