[Temp Fix In Thread] Hard freeze in tutorial

Budboy311

Playing on ios. After choosing a side, roadblock tells you to open the tips. It opens and freezes. No way to collect, and choose a side says 0/1. Uninstalled and reinstalled, but it starts at the same point, still will not progress. Works fine on android phone.

//Edited Title -Brigby

Brigby

Hi @Budboy311 We're terribly sorry to hear you an encountered a freeze in the tutorial.

Would you mind submitting a ticket with your device details here: https://d3go.helpshift.com/a/g-i-joe-war-on-cobra/ (Click on the Contact Us button in the top-right corner)

It will greatly help out support and development team in their investigation.

Thanks!

LakeStone

Budboy311 said:

Playing on ios. After choosing a side, roadblock tells you to open the tips. It opens and freezes. No way to collect, and choose a side says 0/1. Uninstalled and reinstalled, but it starts at the same point, still will not progress. Works fine on android phone.

We just put up an FAQ that may help with this issue as well.  Please let us know if this helps. https://d3go.helpshift.com/a/g-i-joe-war-on-cobra/?s=current-known-issues&f=unable-to-progress-through-tutorial-1-27-20&l=en

Budboy311

That worked. Thanks.